Belgravia Care Home
- Care home
- 45 beds
- No nursing
- Dementia care
- Registered since 2021
- North Shore, Blackpool, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2018, most recently Requires improvement in December 2025.
10 months
since the latest rating was published.
13 of 62
rated care homes in Blackpool are rated Requires improvement, like this one.
Belgravia Care Home: inspection record
Rated Requires improvement in December 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: King Edward Care Home (Good, 0.3 miles away) and Duxbury House Residential Care Home (Good, 0.3 miles away).
Nearest care homes:
- G King Edward Care Home Good, 0.3 miles away
- G Duxbury House Residential Care Home Good, 0.3 miles away
- G Bronswick House Good, 0.4 miles away
- G Pennystone Court Good, 0.5 miles away
- O Links Lodge Outstanding, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 December 2025 (assessment visit 12 August 2025). Quoted under the Open Government Licence.
Date of assessment: 20 and 27 August 2025.
Belgravia Care Home is a service that can support up to 25 people who may be living with mental health challenges, dementia and/or a physical disability in 1 adapted building. At the time of the assessment 25 people were living at the service and 17 people were receiving support with personal care.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider was previously in breach of legal regulations in relation to premises and equipment, and good governance. We used this assessment to check improvements had been made in relation to premises and equipment and good governance. We found some improvements had been made in relation to premises and equipment and the provider was no longer in breach of these regulations. The provider remained in breach of the regulation regarding good governance as further action was required to achieve compliance.
On the first day we found some areas of the home were unclean and had concerns staffing was insufficient to ensure people’s needs were consistently met in a prompt way. We discussed our concerns with the registered manager and immediate action was taken to improve the service.
Staff knew people well and were trained to meet their needs. Events and activities were planned, and people could participate in these if this was their wish. People were invited to give feedback on the service and changes were made when this was possible.
People were treated with kindness and compassion. Staff protected their privacy and dignity and treated them respectfully. People were supported to maintain relationships with family and friends if they wished to do so. Staff were aware of their responsibilities to raise concerns with the safeguarding authorities if they felt people were at risk of harm or abuse and knew the different ways concerns could be raised.
Documentation and people’s feedback evidenced people were referred to external health professionals if needed. People’s nutritional needs were assessed and monitored. People were provided with a choice of meals, snacks and drinks were available if people wanted these.
In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in continued breach of legal regulation in relation to governance at the service.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in continued breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 6 December 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 6 December 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Pagan Horton
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 30 June 2022. Latest assessment published 6 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lillibet Healthcare2 Limited
- Ownership type
- Organisation
- Companies House number
- 12773942 (opens Companies House)
Getting help from Blackpool Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackpool Council
- Ask for a care needs assessment
- Phone: 01253 477800, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01253 477678
- Contact adult social care online
- Support for carers
- Paying for care: Blackpool Council
Checked on the council's website, November 2026.
Common questions
- Does Belgravia Care Home provide nursing care?
- No. The Care Quality Commission lists Belgravia Care Home as a care home without nursing.
- How many beds does Belgravia Care Home have?
- The Care Quality Commission's register lists 45 beds at Belgravia Care Home.
- When was Belgravia Care Home last inspected?
- The Care Quality Commission's latest rating for Belgravia Care Home was published on 6 December 2025.
- Who runs Belgravia Care Home?
- Belgravia Care Home is run by Lillibet Healthcare2 Limited.
- What is Belgravia Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 December 2025.
Contact
- Phone
- 01253 595567
- Address
- 406 North Promenade, Blackpool, FY1 2LB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: King Edward Care Home (Good, 0.3 miles away) and Duxbury House Residential Care Home (Good, 0.3 miles away).
Nearest care homes:
- G King Edward Care Home Good, 0.3 miles away
- G Duxbury House Residential Care Home Good, 0.3 miles away
- G Bronswick House Good, 0.4 miles away
- G Pennystone Court Good, 0.5 miles away
- O Links Lodge Outstanding, 0.5 miles away