Knells Country House
- Care home
- 24 beds
- No nursing
- Dementia care
- Registered since 2021
- Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 78
rated care homes in Cumberland are rated Good, like this one.
Knells Country House: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G California House Good, 1.3 miles away
- RI Ravenstone Care and Rehabilitation Home Requires improvement, 2.8 miles away
- G Rosehill Residential Home Good, 3.1 miles away
- G Kingston Court Care Home Good, 3.3 miles away
- RI Applegarth Nursing Home Requires improvement, 3.4 miles away
About the service
From the Care Quality Commission's inspection report published 13 June 2023. Quoted under the Open Government Licence.
Knells Country House is a residential care home providing accommodation and personal care for up to 24 people. The service provides support to older people, some of whom are living with dementia-related conditions. At the time of our inspection there were 18 people using the service.
What inspectors found
People and relatives had many positive comments about the caring, welcoming and warm atmosphere in the home. Relatives said the service provided individual and fulfilling lifestyles for people.
Read the rest of CQC's summary
People and relatives said it was a safe place to live. Risks to people were now assessed and managed in a safe way. There had been improvements to the way medicines were managed.
There were enough staff to support people. New staff were appropriately vetted before they started to work at the home.
Since the last inspection a new manager had been appointed. They were putting training and development plans in place for each staff member. Relatives commented on how knowledgeable staff were in supporting people.
People were supported with their individual dietary needs and preferences. They described the meals as "very good". The staff team also supported people to access health care services when necessary.
People were supported to have maximum choice and control of their lives and staff assisted them in the least restrictive way possible and in their best interests; the policies and systems in the service upheld this practice.
People, relatives and staff had confidence in the management of the home. The manager carried out audits to ensure the safe running of the service. Areas for improvement were set out in a development plan.
The provider was committed to continuing improvements at the home including a refurbishment plan with input from people, relatives and staff members.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 13 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 09434506 (opens Companies House)
Horizon Residential Homes Limited runs 2 services, all in the North West. 2 are rated Good or Outstanding.
Other services run by Horizon Residential Homes Limited
- G Middleton Hall Care Home Good. Care home, Rochdale
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Knells Country House provide nursing care?
- No. The Care Quality Commission lists Knells Country House as a care home without nursing.
- How many beds does Knells Country House have?
- The Care Quality Commission's register lists 24 beds at Knells Country House.
- When was Knells Country House last inspected?
- The Care Quality Commission's latest rating for Knells Country House was published on 13 June 2023.
- Who runs Knells Country House?
- Knells Country House is run by Horizon Residential Homes Limited. It runs 2 services, all in the North West.
- What is Knells Country House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 June 2023.
Contact
- Phone
- 01228 526496
- Address
- The Knells, Houghton, Carlisle, CA6 4JG Map (opens Google Maps)
Compare nearby
- G California House Good, 1.3 miles away
- RI Ravenstone Care and Rehabilitation Home Requires improvement, 2.8 miles away
- G Rosehill Residential Home Good, 3.1 miles away
- G Kingston Court Care Home Good, 3.3 miles away
- RI Applegarth Nursing Home Requires improvement, 3.4 miles away