Lister House Nursing Home

We found the following examples of good practice.

A robust screening process was in place for all visitors. This included a COVID-19 questionnaire, temperature checks and proof of a negative lateral flow devise test. Checks were also made of visiting professionals vaccination status. There was clear signage at the entrance to the home and access to personal protective equipment (PPE) and hand sanitiser.

The home was clean and enhanced cleaning schedules were maintained. Communal areas were well ventilated and had been adapted to promote social distancing. This reduced the risk of cross infection.

Safe visiting was taking place with consideration of individual's needs and preferences. The home had also created a visitor's pod in the grounds.

The provider had policies and procedures in place to ensure infection prevention and control measures were followed. Staff had recently completed refresher training which included observations of doffing and donning PPE and effective hand washing. The registered manager promoted a culture of ongoing learning and improvement and worked closely with the local authority and clinical commissioning group.

The five questions we ask about services and what we found