Nightingales Care Home

People's experience of using this service: • The provider had made a significant investment in the equipment, building and premises since our last inspection. This had improved the environment for people who used the service. • Infection control and prevention had improved, to protect people from avoidable harm. • The service had satisfactorily mitigated the risks associated with the premises. • People continued to like living at the service. • There was a homelier atmosphere because the adaptation and the decoration of the service was changed. • People continued to receive care from friendly, dedicated staff who knew them well. • Appropriate governance processes were in place to ensure quality care for people. • The registered manager provided good leadership to the staff and was considered an integral member of the team. • The service met the characteristics for a rating of "good" in the key questions we inspected. Therefore, the overall rating for the service is now "good". • More information is in the full report.