Gate Lodge
Care home, Croydon, 21 beds
Good
Rated on
Rating from the Care Quality Commission.
Gate Lodge: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2015. Rated Good in 2015, 2016 and 2017, then Requires improvement in 2019, then Good in 2020 and June 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- Larger than 6 in 10 care homes in Croydon.
About the service
From the Care Quality Commission's inspection report published 29 June 2023. Quoted under the Open Government Licence.
Gate Lodge is a residential care home providing personal or nursing care to up to 19 adults. The service provides support for older adults living with dementia. Gate Lodge is an adapted building in a residential area of Purley. The home had a lift to assist people in accessing the upper floor of the home. There was an accessible garden to an outside area with seating. At the time of our inspection there were 17 people living at the service.
What inspectors found
People were supported to have maximum choice and control over their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were kept safe. Staff knew how to raise safeguarding concerns and how to report them appropriately. Risks to people were identified as part of the assessment and care planning procedure. Risk management strategies were in place to assist staff to manage these risks and to identify triggers for behaviours that may challenge, for people they were supporting.
Read the full summary
There were sufficient numbers of staff to meet people's needs.
People received their medicines in a safe manner. Staff received appropriate training and medicine competencies were assessed to ensure staff followed safe guidance.
Staff received a wide range of training to ensure they had the skills and knowledge to support people safely. Staff told us they also received regular formal and informal support in their supervision with the manager.
People's dietary needs were being met, and they had access to healthcare services where needed.
People were supported by staff in a kind and caring way. Staff knew the people well and care records which were well maintained and easy to access, detailed people's preferences, likes and dislikes. People had access to social activities that met their interests and needs.
A complaints procedure was available and displayed to enable people to access it if they or their relatives had a need to do so.
People received personalised care and support to meet their needs and wishes.
People using the service, relatives and staff were given the opportunity to provide feedback on the service. Regular comprehensive auditing took place to ensure the quality of the service was maintained.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at the last inspection and update The last rating for the service was good [published February 2020].
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 1 Upper Woodcote Village, Purley, CR8 3HE |
|---|---|
| Neighbourhood | Coulsdon, Croydon |
| Phone | 020 8668 7286 |
| Website | www.gatelodgecarehome.co.uk |
| Registered manager | Victoria Crouch |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 9 inspection reports, latest 29 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mr & Mrs P Chellun |
|---|---|
| Ownership type | Partnership |
Nearest alternatives
- G Beth Ezra Care home, 0.1 miles awayGood
- G Aahana House Care home, 0.3 miles awayGood
- G Caretech Community Services (No 2) Limited - 100 Woodcote Grove Road Care home, 0.3 miles awayGood
- G Smitham Downs Road Care home, 0.4 miles awayGood
- – Amberley Lodge - Purley Care home with nursing, 0.5 miles awayNot yet rated
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Gate Lodge provide nursing care?
- No. The Care Quality Commission lists Gate Lodge as a care home without nursing.
- How many beds does Gate Lodge have?
- The Care Quality Commission's register lists 21 beds at Gate Lodge.
- When was Gate Lodge last inspected?
- The Care Quality Commission's latest rating for Gate Lodge was published on 29 June 2023.
- Who runs Gate Lodge?
- Gate Lodge is run by Mr & Mrs P Chellun.
- What is Gate Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 June 2023.