Germaina House
- Care home
- 18 beds
- No nursing
- Dementia care
- Registered since 2010
- Redcar, Redcar and Cleveland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in June 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 39
rated care homes in Redcar and Cleveland are rated Good, like this one.
Germaina House: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beaufort House Good, less than 0.1 miles away
- G Redfern Good, less than 0.1 miles away
- G Vincent House Good, less than 0.1 miles away
- G Sand Banks Care Centre Good, 0.1 miles away
- G New Stead House Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 6 June 2023. Quoted under the Open Government Licence.
Germaina House is a residential care home providing the regulated activity personal care to up to 18 people. The care home houses people in one adapted building. The service provides support to people aged 65 and over. At the time of our inspection there were 13 people using the service.
What inspectors found
People received safe care from experienced staff who knew their needs, wishes and preferences well. People's risks were regularly reviewed, and staff supported them to lead fulfilled lives. Staff were recruited safely and there were always sufficient numbers on duty. Medicines were safely managed. Infection prevention and control risks were addressed during inspection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff delivered care which led to good outcomes for people; following advice from professionals to manage people's risks. Before inspection a relative contacted us to say, "Staff and [the] management go above and beyond with the care they give. Excellent with all residents." Quality assurance systems supported the delivery of safe care.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Ann Palmer
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, People with an eating disorder, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 6 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs A E Palmer
- Ownership type
- Individual
Getting help from Redcar and Cleveland Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Redcar and Cleveland Borough Council
- Ask for a care needs assessment
- Phone: 01642 771500, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Outside office hours: 01642 524552
- Support for carers
- Paying for care: Redcar and Cleveland Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Germaina House provide nursing care?
- No. The Care Quality Commission lists Germaina House as a care home without nursing.
- How many beds does Germaina House have?
- The Care Quality Commission's register lists 18 beds at Germaina House.
- When was Germaina House last inspected?
- The Care Quality Commission's latest rating for Germaina House was published on 6 June 2023.
- Who runs Germaina House?
- Germaina House is run by Mrs A E Palmer.
- What is Germaina House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 June 2023.
Contact
- Phone
- 01642 475740
- Address
- 4-5 St Vincent Terrace, Redcar, TS10 1QL Map (opens Google Maps)
Compare nearby
- G Beaufort House Good, less than 0.1 miles away
- G Redfern Good, less than 0.1 miles away
- G Vincent House Good, less than 0.1 miles away
- G Sand Banks Care Centre Good, 0.1 miles away
- G New Stead House Good, 0.1 miles away