Whitelow House Nursing Home
- Care home
- 32 beds
- Nursing care
- Dementia care
- Registered since 2011
- Morecambe, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2016, most recently Good in November 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
306 of 381
rated care homes in Lancashire are rated Good, like this one.
Whitelow House Nursing Home: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Craigneil Residential Home Good, 0.1 miles away
- G Mayfair Residential Home Limited Good, 0.2 miles away
- G Across The Bay Good, 0.3 miles away
- G Bare Hall Residential Care Home Good, 0.3 miles away
- G Springfield Lodge Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 22 November 2019. Quoted under the Open Government Licence.
Whitelow House Nursing Home is a nursing home providing personal care to 28 people aged 65 and over at the time of our inspection. The service can support up to 32 people in one double and 30 single bedrooms. There is passenger lift access to all floors and communal areas for people's comfort including two lounges. Whitelow House Nursing Home will be referred to as Whitelow within this report.
What inspectors found
The registered manager had sufficient staff and skill mixes to meet each person's needs. People were protected from an unsafe environment and told us they were comfortable living at Whitelow. A relative said, "Oh yes definitely they are safe." Staff demonstrated a good understanding of their responsibility to safeguard people against abuse. Nurses used a robust electronic system to check each person's medicines and ensure they received them safely.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. A staff member told us, "I always ask people and treat them with respect."
Staff referred people to other agencies with a timely approach. People and relatives told us they could choose where to eat and enjoyed the food provided. The registered manager provided a range of training to underpin staff skills. A staff member stated, "I have had a lot of training here, it's very good."
Staff interacted with people in ways that respected their dignity and independence. A relative commented, "There is no invasion of privacy at all." The registered manager assessed people's needs to ensure staff supported them with a person-centred approach.
The management team developed good communication systems and an open working culture. Staff, people and visitors said Whitelow had strong leadership. A relative stated, "Absolutely [the registered manager] does a good job. You have to be a special type of person to do this."
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Mildred Daka
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 22 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Qualitas Care Limited
- Ownership type
- Organisation
- Companies House number
- 05523114 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Whitelow House Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Whitelow House Nursing Home as a care home with nursing.
- How many beds does Whitelow House Nursing Home have?
- The Care Quality Commission's register lists 32 beds at Whitelow House Nursing Home.
- When was Whitelow House Nursing Home last inspected?
- The Care Quality Commission's latest rating for Whitelow House Nursing Home was published on 22 November 2019.
- Who runs Whitelow House Nursing Home?
- Whitelow House Nursing Home is run by Qualitas Care Limited.
- What is Whitelow House Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 November 2019.
Contact
- Phone
- 01524 411167
- Address
- 429 Marine Road East, Morecambe, LA4 6AA Map (opens Google Maps)
Compare nearby
- G Craigneil Residential Home Good, 0.1 miles away
- G Mayfair Residential Home Limited Good, 0.2 miles away
- G Across The Bay Good, 0.3 miles away
- G Bare Hall Residential Care Home Good, 0.3 miles away
- G Springfield Lodge Good, 0.3 miles away