Maesbrook Nursing Home
- Care home
- 45 beds
- Nursing care
- Dementia care
- Registered since 2011
- Shrewsbury, Shropshire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Requires improvement in May 2026.
5 months
since the latest rating was published.
18 of 101
rated care homes in Shropshire are rated Requires improvement, like this one.
Maesbrook Nursing Home: inspection record
Rated Requires improvement in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Radbrook Nursing Home (Good, 0.8 miles away) and Abbey Care Direct Limited (Good, 0.8 miles away).
Nearest care homes:
- RI The Ferns Residential Home Requires improvement, 0.7 miles away
- G Radbrook Nursing Home Good, 0.8 miles away
- G Abbey Care Direct Limited Good, 0.8 miles away
- – Oxbow Manor Not yet rated, 0.9 miles away
- RI Limetrees Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 May 2026 (assessment visit 30 January 2026). Quoted under the Open Government Licence.
Date of Assessment: 10 February 2026 until 17 February 2026. Maesbrook is a ‘Care home’ with nursing for up to 45 older persons living with physical disabilities and conditions such as dementia. At the time of the assessment 38 people lived at the home.
- Safe Inadequate
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
living at the service. People in care homes receive accommodation and personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided. Both were looked at during this assessment.
This assessment was completed due to concerns raised by the local authority and the volume of notifications submitted to CQC around the quality of care and leadership.
People did not consistently receive safe care and treatment, risks were not always identified, assessed or managed in a timely or effective way. Some incidents we found had caused distress to people.
We found environmental safety concerns were significant, including worn and dirty carpets, unsafe storage of mobility equipment, and fire safety risks, such as an outdated risk assessment and unclear evacuation routes.
Medicines were not always managed safely. Staff administered “as needed” medicines without documented reasons, and care plans lacked essential guidance. Some people were offered safe medicines support, and relatives described positive interactions with nursing staff, but this was not consistent across the home.
Staffing levels and deployment of staff around the home did not ensure people’s safety. People and relatives reported delays in response to call bells, particularly at night, and concerns about agency staff consistency. One resident said staff “never have enough time to spend with you, they are always short‑staffed.” Although some staff interactions were caring and respectful, this did not mitigate the impact of staffing shortages. Infection prevention and control was not consistently effective, with inspectors observing dirty equipment and poor ventilation.
Leadership did not ensure systems for monitoring safety were reliable or acted on promptly. The service was found in breach of legal regulations relating to safe care and treatment and governance at the last inspection. We found the home remained in breach of these regulations with a further breach in safeguarding identified. While some improvements were made during the assessment period, these did not provide sufficient assurance that people consistently received safe care.
-
Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to Inadequate. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulations in relation to people’s safe care and treatment, safeguarding of service users and governance.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent. The service was in breach of legal regulation in relation to people’s safe care and treatment, safeguarding of service users and governance.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has
changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to Inadequate .This meant there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.The service was in breach of legal regulation in relation to people’s safe care and treatment, safeguarding of service users and governance.
Questions to ask when you visit
- Safe was rated Inadequate on 5 May 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 5 May 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 5 May 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 5 May 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 12 January 2023. Latest assessment published 5 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Maesbrook Care Home Ltd
- Ownership type
- Organisation
- Companies House number
- 05825914 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Maesbrook Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Maesbrook Nursing Home as a care home with nursing.
- How many beds does Maesbrook Nursing Home have?
- The Care Quality Commission's register lists 45 beds at Maesbrook Nursing Home.
- When was Maesbrook Nursing Home last inspected?
- The Care Quality Commission's latest rating for Maesbrook Nursing Home was published on 5 May 2026.
- Who runs Maesbrook Nursing Home?
- Maesbrook Nursing Home is run by Maesbrook Care Home Ltd.
- What is Maesbrook Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 May 2026.
Contact
- Phone
- 01743 241474
- Address
- Church Road, Meole Brace, Shrewsbury, SY3 9HQ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Radbrook Nursing Home (Good, 0.8 miles away) and Abbey Care Direct Limited (Good, 0.8 miles away).
Nearest care homes:
- RI The Ferns Residential Home Requires improvement, 0.7 miles away
- G Radbrook Nursing Home Good, 0.8 miles away
- G Abbey Care Direct Limited Good, 0.8 miles away
- – Oxbow Manor Not yet rated, 0.9 miles away
- RI Limetrees Requires improvement, 0.9 miles away