Charing Court Residential Home
- Care home
- 33 beds
- No nursing
- Registered since 2010
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
332 of 445
rated care homes in Kent are rated Good, like this one.
Charing Court Residential Home: inspection record
Rated Good in July 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cosy Lodge Good, 1.1 miles away
- G Summerlands Good, 1.1 miles away
- G Lyndhurst House Good, 1.3 miles away
- G Cedar Bungalows Good, 2.9 miles away
- G Active Neuro Hothfield Kent Good, 2.9 miles away
About the service
From the Care Quality Commission's inspection report published 8 July 2021. Quoted under the Open Government Licence.
Charing Court Residential Home is a residential care home providing personal care to older people. The service can support up to 33 people in one adapted building. At the time of our inspection 25 people some living with dementia were living at the service.
What inspectors found
People were interacting with one another and staff were engaging with people. One person said, "I would recommend it to anyone. It is brilliant. The staff are considerate, kind and friendly. I was dreading coming to live here. But I am happy. The staff could not do more for me. I know them [staff] and they [staff] know me".
Read the rest of CQC's summary
Care plans were up-to date and accessible. This enabled staff to safely support people and understand how people wished to be supported.
Risks to people had been identified. Risk assessments contained detailed guidance to mitigate risk and keep people safe
Medicines were managed safely, people received their medicines as prescribed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager and staff knew people well and quickly identified when people's needs changed. People who were unwell or needed extra support, were referred to health care professionals and other external agencies appropriately.
People were recruited safely. Recruitment checks had been carried out to ensure that staff were of good character and have the skills and experience necessary to provide care.
The management had a clear understanding of their roles and responsibilities. The registered manager had implemented audits to assess, monitor and improve the quality and safety of the service.
Staff understood how to recognise signs of abuse and actions needed if abuse was suspected. There were enough staff to provide safe care.
Infection Prevention and Control policies and procedures were being followed. The premises looked clean and tidy and we were assured that the service had controls in place to minimise the risks posed by COVID- 19.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Patrick Finn
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 8 July 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Songbird Hearing Limited
- Ownership type
- Organisation
- Companies House number
- 04119021 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Charing Court Residential Home provide nursing care?
- No. The Care Quality Commission lists Charing Court Residential Home as a care home without nursing.
- How many beds does Charing Court Residential Home have?
- The Care Quality Commission's register lists 33 beds at Charing Court Residential Home.
- When was Charing Court Residential Home last inspected?
- The Care Quality Commission's latest rating for Charing Court Residential Home was published on 8 July 2021.
- Who runs Charing Court Residential Home?
- Charing Court Residential Home is run by Songbird Hearing Limited.
- What is Charing Court Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 July 2021.
Contact
- Phone
- 01233 712491
- Address
- Charing Court, Pluckley Road, Charing, TN27 0AQ Map (opens Google Maps)
Compare nearby
- G Cosy Lodge Good, 1.1 miles away
- G Summerlands Good, 1.1 miles away
- G Lyndhurst House Good, 1.3 miles away
- G Cedar Bungalows Good, 2.9 miles away
- G Active Neuro Hothfield Kent Good, 2.9 miles away