Cumberland House
- Care home
- 18 beds
- No nursing
- Registered since 2011
- Hastings, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Cumberland House: inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G New Directions (Hastings) Limited - Bishops Lodge Good, 0.1 miles away
- G Mountside Care Home Good, 0.1 miles away
- RI Westwood Requires improvement, 0.3 miles away
- G 63 Collier Road Good, 0.6 miles away
- G Evergreen Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 March 2022. Quoted under the Open Government Licence.
Cumberland House is a residential care home providing personal care to older people living with mental health needs. Some people live with anxiety and depression and others have support needs relating to drug or alcohol dependence. The service can support up to 14 people and at the time of the inspection there were nine people living at the home.
Read the rest of CQC's summary
We found the following examples of good practice. People living at the home often went out independently for walks and visits. A robust testing regime ensured all people were re-tested on returning to the home to minimise the risk of spreading the virus within the home. Staff spent time reassuring people whose anxiety had increased due to the pandemic, explaining the latest guidance and supporting people by spending time talking to them.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Joanna French
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 3 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs L Gratton
- Ownership type
- Individual
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Cumberland House provide nursing care?
- No. The Care Quality Commission lists Cumberland House as a care home without nursing.
- How many beds does Cumberland House have?
- The Care Quality Commission's register lists 18 beds at Cumberland House.
- When was Cumberland House last inspected?
- The Care Quality Commission's latest rating for Cumberland House was published on 7 September 2019.
- Who runs Cumberland House?
- Cumberland House is run by Mrs L Gratton.
- What is Cumberland House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 September 2019.
Contact
- Phone
- 01424 422458
- Address
- 21 Laton Road, Hastings, TN34 2ES Map (opens Google Maps)
Compare nearby
- G New Directions (Hastings) Limited - Bishops Lodge Good, 0.1 miles away
- G Mountside Care Home Good, 0.1 miles away
- RI Westwood Requires improvement, 0.3 miles away
- G 63 Collier Road Good, 0.6 miles away
- G Evergreen Good, 0.7 miles away