The Grove Care Home

There were 28 people accommodated in the home at the time of the inspection.

We found the following examples of good practice.

The home had comprehensive policies and procedures to manage any risks associated with the COVID-19 pandemic. This included the management of people with a COVID-19 positive diagnosis.

There was an ample supply of PPE for staff and any visitors to use. Hand sanitiser was stored securely but available to staff throughout the home. Staff had received training on the use of PPE and we observed staff wearing it correctly during our inspection. Clear signage and information was in place throughout the home to remind staff of their responsibilities.

People living in the home and their next of kin were supported to maintain contact through a range of methods including visit appointments in a 'pod', video calls and the telephone. The home's management team were reviewing best practice guidance to ensure safe visiting arrangements for people in the home from later this month in accordance with recent government announcements.

The home employed two housekeepers and daily cleaning schedules were undertaken and these were enhanced with additional touch point cleaning.

A programme of regular COVID-19 testing for both people in the home and staff was implemented. The frequency and types of the staff screening programme reflected national guidance. However the home's policy required updating to reflect the requirement for staff to undertake twice weekly lateral flow testing. The home manager confirmed they would update their policy to reflect practice and guidance.

Screening procedure were also in place for visitors to the home.

The home was participating in the COVID-19 vaccination programme.

The five questions we ask about services and what we found