Roundhay Wood Apartments

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The registered manager and staff were working in line with these principles including choice, promotion of independence and inclusion.

Right Care People received care and support from a team of staff who were dedicated, passionate and committed to their roles. Staff were caring and sought to ensure people were treated in a dignified and respectful way. Staff understood people's cultural needs and provided culturally appropriate care. Staff engaged with people in a respectful and compassionate manner.

Right culture Leadership and management of the service was effective. The registered manager led by example, creating, and embedding a culture where people felt valued, and their individual contributions recognised. Staff and managers ensured the service was safe by assessing risks to people. Safe recruitment practices were followed. Staff knew and understood people well and had received the appropriate training to meet people's needs.