Ambleside Residential Care Home

We found the following examples of good practice.

At the time of our inspection people were being cared for in their bedrooms in order to minimise the risk of infection. Where people chose to walk around the home, staff supported them to do this safely ensuring minimal contact with other people living at the home. Staff were supporting people's wellbeing by spending time talking to people in their rooms when making their regular checks.

Staff were socially distanced from each other wherever possible. The lounge whilst not being used by people, was used by staff on shift. Staff were designated a dining room table and chair to use and these were then sanitised at the end of their shift.

There were boxes of personal protective equipment (PPE) at regular intervals along the corridors outside people's rooms. There was appropriate signage for safely putting on and taking off PPE around the home.

Staff used red bags for contaminated clothing and green bags for non-contaminated clothing. The registered manager had purchased the green bags in order to promote the distinction between people's clothes. Contaminated clothes were washed separately from the rest of the home's clothes.

To support infection prevention and control (IPC), the registered manager had bought a number of disposable culinary items for people to use. This included cups, plates and cutlery, that could be thrown away after single use.

Further information is in the detailed findings below.

The five questions we ask about services and what we found