Willow House
- Care home
- 18 beds
- No nursing
- Dementia care
- Registered since 2010
- Farnborough, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Inadequate in 2015, most recently Good in August 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Willow House: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Park View Residential Home Good, 0.3 miles away
- G Victoria House Good, 0.4 miles away
- G Lavender Lodge Care Home Good, 0.5 miles away
- G Knellwood Good, 0.5 miles away
- G Tall Oaks Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 31 August 2019. Quoted under the Open Government Licence.
Willow House is a residential care home providing personal care for 15 people at the time of inspection who may be living with dementia.
Read the rest of CQC's summary
Willow House accommodates up to 18 people in one adapted building.
People's experience of using the service and what we found: People received a service that was safe. Systems and processes were in place to manage medicines safely and protect people from the risk of abuse.
Staff had the right skills and were trained efficiently to support the people they cared for. People's care and support led to good outcomes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Care workers had developed meaningful relationships with people they supported. They respected people's dignity and privacy, and promoted their independence.
People's care and support met their needs and reflected their preferences.
Management processes were in place to monitor and improve the quality of the service. There was an empowering, positive and open culture.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Teresa Morris
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 31 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Willow Residential Care Limited
- Ownership type
- Organisation
- Companies House number
- 06046103 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Willow House provide nursing care?
- No. The Care Quality Commission lists Willow House as a care home without nursing.
- How many beds does Willow House have?
- The Care Quality Commission's register lists 18 beds at Willow House.
- When was Willow House last inspected?
- The Care Quality Commission's latest rating for Willow House was published on 31 August 2019.
- Who runs Willow House?
- Willow House is run by Willow Residential Care Limited.
- What is Willow House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2019.
Contact
- Phone
- 01252 522596
- Address
- 2 Reading Road, Farnborough, GU14 6NA Map (opens Google Maps)
Compare nearby
- G Park View Residential Home Good, 0.3 miles away
- G Victoria House Good, 0.4 miles away
- G Lavender Lodge Care Home Good, 0.5 miles away
- G Knellwood Good, 0.5 miles away
- G Tall Oaks Good, 0.6 miles away