Jalna Residential Care Home

We found the following examples of good practice.

There were enough stocks of personal protective equipment (PPE). PPE stations and hand sanitiser were available throughout the home which helped ensure staff and visitors had access to it when required. Staff had received training in the use of PPE, infection control and hand hygiene. We observed staff and management were using PPE correctly. Signage was in place to remind staff, visitors and people about the use of PPE, the importance of washing hands and regular use of hand sanitisers.

There were effective processes to minimise the risk to people, staff and visitors from catching and spreading infection. These included regular testing of staff and people living in the home and testing of visitors to the home. Safe visiting processes were followed, and the vaccination status of all visitors was checked in accordance with the current COVID-19 guidance.

There was a good standard of cleanliness in all areas seen. Infection prevention and control policies and procedures were kept under review and monthly audits were carried out. Business continuity plans were in place. People were being admitted safely to the service in line with current guidance. There were sufficient staff to provide continuity of support should there be a staff shortage. All staff had access to appropriate support to manage their wellbeing should it be required.

The five questions we ask about services and what we found