Westley Brook Close
- Care home
- 7 beds
- No nursing
- Registered since 2011
- Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
184 of 245
rated care homes in Birmingham are rated Good, like this one.
Westley Brook Close: inspection record
Rated Good in November 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Ragleys Not yet rated, 0.1 miles away
- G Ann Marie Howes Centre Good, 0.5 miles away
- G Lyndon Croft Good, 1 mile away
- G Castle Lane Good, 1.3 miles away
- – Taurus House Not yet rated, 1.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 2 November 2018. Quoted under the Open Government Licence.
Westley Brook Close is registered to provide accommodation and personal care for people living with a learning disability or autistic spectrum disorder. They currently provide care for 9 service users.
Read the rest of CQC's summary
At the last rating inspection in February 2016, the service was rated Good. At this inspection we found the service remained Good.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were kept safe and secure from risk of harm. Potential risks to people had been assessed and managed appropriately by the provider. People received their medicines safely and as prescribed and were supported by sufficient numbers of staff to ensure that risk of harm was minimised.
Staff had been recruited appropriately and had received relevant training so that they were able to support people with their individual care and support needs.
Staff sought people's consent before providing care and support. People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.
People were treated with kindness and compassion. People's rights to privacy were respected by the staff that supported them and their dignity was maintained. People were supported to express their views and be actively involved in making decisions about their care and support needs.
People's choices and independence were respected and promoted. Staff responded appropriately to people's support needs. People received care from staff that knew them well.
People using the service, their relatives and staff were confident about approaching the registered manager if they needed to. The provider had effective auditing systems in place to monitor the effectiveness and quality of service provision. The views of people and their relatives on the quality of the service, were gathered and used to support service development.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Frances Lunn
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 2 November 2018. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Royal Mencap SocietyBrand: Royal Mencap Society
- Ownership type
- Organisation
- Companies House number
- 00550457 (opens Companies House)
- Charity number
- 222377
Royal Mencap Society runs 61 services in England, 5 of them in the West Midlands. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Royal Mencap Society
- O East Fields Outstanding. Care home, Derbyshire, East Midlands
- O Mencap - Portland Services Outstanding. Home care, Nottingham, East Midlands
- O Royal Mencap Society - Lincolnshire Domiciliary Care Agency Outstanding. Home care, Lincolnshire, East Midlands
- G 92 North Street Good. Care home, Staffordshire
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Westley Brook Close provide nursing care?
- No. The Care Quality Commission lists Westley Brook Close as a care home without nursing.
- How many beds does Westley Brook Close have?
- The Care Quality Commission's register lists 7 beds at Westley Brook Close.
- When was Westley Brook Close last inspected?
- The Care Quality Commission's latest rating for Westley Brook Close was published on 2 November 2018.
- Who runs Westley Brook Close?
- Westley Brook Close is run by Royal Mencap Society. It runs 61 services in England, 5 of them in the West Midlands.
- What is Westley Brook Close's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 November 2018.
Contact
- Phone
- 0121 743 2436
- Address
- 12 & 14 Westley Brook Close, Sheldon, Birmingham, B26 3TW Map (opens Google Maps)
Compare nearby
- – The Ragleys Not yet rated, 0.1 miles away
- G Ann Marie Howes Centre Good, 0.5 miles away
- G Lyndon Croft Good, 1 mile away
- G Castle Lane Good, 1.3 miles away
- – Taurus House Not yet rated, 1.3 miles away