Richard House Care Home
- Care home
- 68 beds
- Nursing care
- Dementia care
- Registered since 2022
- Grantham, Lincolnshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
5 months
since the latest rating was published.
59 of 254
rated care homes in Lincolnshire are rated Requires improvement, like this one.
Richard House Care Home: inspection record
Rated Requires improvement in May 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Harrowby Lodge Nursing Home (Good, 0.4 miles away) and Belvoir House Care Home (Good, 0.9 miles away).
Nearest care homes:
- – Maple Leaf Lodge Care Home Not yet rated, 0.3 miles away
- G Harrowby Lodge Nursing Home Good, 0.4 miles away
- RI Kings Court Nursing Home Requires improvement, 0.8 miles away
- – Hazel House Not yet rated, 0.8 miles away
- G Belvoir House Care Home Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 May 2026 (assessment visit 12 March 2026). Quoted under the Open Government Licence.
Date of assessment: 15 April to 7 May 2026
This inspection was undertaken in response to identified risks arising from individual cases and emerging patterns of concern. The findings identified during the inspection highlighted further areas of risk, requiring an expanded and more detailed review.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
The service was not providing consistently good care. Weaknesses in care planning and risk management meant people were exposed to avoidable harm, as changes in need were not always identified or acted on promptly.
Medicines were not always managed safely, with records showing missed doses, delays in administering time‑critical medicines which increased the risk of harm.
Systems intended to monitor quality and safety were in place but were not used effectively to highlight concerns or trigger timely action. As a result, learning from incidents, audits and feedback did not consistently lead to improvement. Leadership and governance arrangements lacked stability and effective oversight, which limited accountability when issues were identified.
Staffing pressures further affected the service’s ability to deliver safe and consistent care, and staff were not always supported through effective supervision or development.
Although the provider had begun to take steps to address leadership, governance and workforce concerns, these actions were at an early stage and had not yet resulted in sustained improvement at the time of inspection.
The provider was in breach of the legal regulations relating to safe care and treatment and good governance.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well‑supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 29 May 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 29 May 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 29 May 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 29 May 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Tanglewood Project Company No. 3 LimitedBrand: Tanglewood Care Homes
- Ownership type
- Organisation
- Companies House number
- 12753712 (opens Companies House)
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Richard House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Richard House Care Home as a care home with nursing.
- How many beds does Richard House Care Home have?
- The Care Quality Commission's register lists 68 beds at Richard House Care Home.
- When was Richard House Care Home last inspected?
- The Care Quality Commission's latest rating for Richard House Care Home was published on 29 May 2026.
- Who runs Richard House Care Home?
- Richard House Care Home is run by Tanglewood Project Company No. 3 Limited.
- What is Richard House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 May 2026.
Contact
- Address
- Gorse Road, Grantham, NG31 9LH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Harrowby Lodge Nursing Home (Good, 0.4 miles away) and Belvoir House Care Home (Good, 0.9 miles away).
Nearest care homes:
- – Maple Leaf Lodge Care Home Not yet rated, 0.3 miles away
- G Harrowby Lodge Nursing Home Good, 0.4 miles away
- RI Kings Court Nursing Home Requires improvement, 0.8 miles away
- – Hazel House Not yet rated, 0.8 miles away
- G Belvoir House Care Home Good, 0.9 miles away