Boarbank Hall Nursing Home

We found the following examples of good practice.

The provider had established systems to prevent visitors from spreading and catching infections. They had followed guidance on supporting safe visiting to ensure people were safe to visit. Visitors and professionals coming into the home were also screened for symptoms and their contact details recorded.

The home was clean, well ventilated and hygienic. Comprehensive cleaning schedules were in place and being monitored. Additional domestic staff had been recruited to make sure comprehensive general and deep cleaning systems were in use and procedures followed.

In addition to the safe spaces for visiting the service used digital technology to facilitate contact between people and their relatives where physical visiting was not possible. Where appropriate, people were supported by staff to use technology.

The provider had established safe admission procedures for staff to follow. During our visit we observed staff using Personal Protective Equipment, (PPE) safely. The provider had ensured there was always enough appropriate PPE available to protect people. There were well stocked PPE stations and disposal bins were being used appropriately, throughout the home, to reduce the risk of transmission of infection.

People living in the home and the staff were tested regularly for COVID-19. The provider also supported staff and people to receive COVID-19 vaccines and boosters.

The provider had detailed infection prevention and control policies and procedures and risk assessments in place that were monitored to make sure staff followed them in practice.

The provider could adapt the layout of the building to support safe cohorting in the event of an outbreak.

The five questions we ask about services and what we found