St Peter's Home

People's experience of using this service: The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. People told us they felt safe at the service and they developed trusting relationships with staff.

People told us staff helped them be more independent and live the life they wanted. They told us the support they received met their needs and staff were always kind and caring. People were helped to find what hobbies and interest they had and staff helped them pursue these.

People told us and we saw that they were involved in activities of daily living around the house, like cleaning, setting the tables and cooking.

Staff were complimentary about the management of the home. They told us they received training and support to carry out their roles effectively.

People had their capacity to understand and take decisions affecting their lives in line with the Mental Capacity Act 2004 principles. The registered manager submitted deprivation of liberty applications where there were restrictions placed on people's freedom in order to keep them safe.

Care plans were developed for each area people needed support, and a risk assessment assessed if there were any risks to people's well-being and health. Measures were in place to mitigate these. However, some parts of the care plan were repetitive, care plans were printed twice which made the care plans harder to navigate.

The registered manager effectively used the provider's quality assurance systems to monitor the quality of care provided and improve the service.

People lived in a clean environment, however the building and the grounds needed some maintenance and decoration work. The registered manager told us they had already identified this and the provider was planning to complete the work as soon as it was possible.