Priors Piece

Cleaning schedules and procedures had been enhanced to include more frequent cleaning of touch points such as handrails and light switches. However, we found some aspects of the service did not appear clean. We discussed what we found with the registered and senior managers who provided assurance action would be taken to address these concerns

We found the following examples of good practice.

There was a clear system in place for visitors to ensure they followed the current guidance on the use of personal protective equipment (PPE) and social distancing. Visitors were asked to consent to a rapid COVID- 19 test, have their temperature checked, wash their hands and complete a health declaration before they would be allowed to enter the building.

Staff had received additional training in infection prevention and control and the use of PPE

There were sufficient stocks of PPE available and staff were seen to be wearing PPE appropriately.

People and staff took part in regular COVID-19 'whole home' testing. People and staff who tested positive, followed national guidance and self-isolated for the required amount of time.

Risk assessments were completed for all people living at the service and additional measures put in place when people had been assessed at higher risk of infection.

The provider had developed specific COVID-19 policies and procedures which had been reviewed and updated where necessary in line with the latest guidance.

The five questions we ask about services and what we found