The Cedars

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to 12 people. 11 people were using the service. This is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home.

People were positive about the service. One person told us, "I am very happy here it took me a while to get used to the other people and sometimes they annoy me but you can't get on with everyone. The staff are all great."

We recommend the registered provider reviewed how they explore and record people's preferences and choices in relation to end of life care.

People were supported to have their medicines correctly and staff had been trained. Medication audits were carried out. Systems and processes were in place to safeguard people from the risk of abuse. Staff knew how to prevent the spread of infection.

Assessments were in place which detailed people's needs and choices. Staff had been trained and were given regular supervision. People were supported to eat and drink in line with their assessed needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Care plans were individual and contained information about how people preferred to communicate and their ability to make decisions.

People were encouraged to take part in activities that they enjoyed, and were supported to keep in contact

with family members. When needed, they were supported to see health professionals and referrals were put through to ensure they had the appropriate care and treatment.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Relatives and staff were complimentary about the management of the service. Staff understood their roles and responsibilities in providing safe and good quality care to the people who used the service.

The management team had systems in place to monitor the quality and safety of the service provided. Regular surveys were carried out with a range of people, relatives, staff and professionals. Information was used to make improvements to the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

The last rating for this service was Good (21 October 2016)

This was a planned inspection based on the previous rating.

We will continue to monitor information we receive about the service until we return to visit as per our re- inspection programme. If we receive any concerning information may inspect sooner.

The five questions we ask about services and what we found