OSJCT Willowcroft
- Care home
- 42 beds
- No nursing
- Dementia care
- Registered since 2010
- Salisbury, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2017.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
133 of 151
rated care homes in Wiltshire are rated Good, like this one.
OSJCT Willowcroft: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Holmhurst Good, 0.1 miles away
- G Harnham Croft Care Home Good, 0.4 miles away
- G Kimberly West & East Care Centres Good, 0.8 miles away
- G Holmwood Care Home Good, 0.9 miles away
- G Inwood House Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 21 May 2022. Quoted under the Open Government Licence.
OSJCT Willowcroft is a residential care home providing accommodation and personal care for up to 42 people. The service provides support to people who are living with dementia. People live over two floors in a purpose-built building. The home is separated into households and people share the use of lounge, dining and entertainment space. At the time of our inspection there were 36 people using the service.
What inspectors found
The registered manager had taken action to keep people safe and manage the risks they faced. This included action to ensure staff were aware of their responsibility to promptly report incidents, in line with the provider's procedures. Staff demonstrated a good understanding of the action they needed to take to keep people safe.
Read the rest of CQC's summary
People said they felt safe living at Willowcroft and received good support. People told us there were enough staff to provide the care they needed, and they were supported to take the medicines they were prescribed on time. People and their relatives were confident any issues they raised would be addressed by the registered manager.
The home had good infection prevention and control procedures in place. Procedures had been reviewed and updated to reflect the COVID-19 pandemic. Systems were in place to prevent visitors catching and spreading infections.
The registered manager had developed good relationships with health and social care professionals and worked with them to meet people's needs.
The management team regularly assessed the quality of the service provided and had systems in place to make improvements.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Carol Wootton
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 21 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Orders Of St. John Care TrustBrand: Orders of St John Care Trust
- Ownership type
- Organisation
- Companies House number
- 03073089 (opens Companies House)
- Charity number
- 1048355
The Orders Of St. John Care Trust runs 56 services in England, 22 of them in the South West. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by The Orders Of St. John Care Trust
- O Grace Care Centre Outstanding. Care home with nursing, South Gloucestershire
- O Monkscroft Care Centre Outstanding. Care home with nursing, Gloucestershire
- O OSJCT Gregory House Outstanding. Care home, Lincolnshire, East Midlands
- O OSJCT Hartsholme House Outstanding. Care home, Lincolnshire, East Midlands
See all 56 services run by The Orders Of St. John Care Trust
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does OSJCT Willowcroft provide nursing care?
- No. The Care Quality Commission lists OSJCT Willowcroft as a care home without nursing.
- How many beds does OSJCT Willowcroft have?
- The Care Quality Commission's register lists 42 beds at OSJCT Willowcroft.
- When was OSJCT Willowcroft last inspected?
- The Care Quality Commission's latest rating for OSJCT Willowcroft was published on 21 May 2022.
- Who runs OSJCT Willowcroft?
- OSJCT Willowcroft is run by The Orders Of St. John Care Trust. It runs 56 services in England, 22 of them in the South West.
- What is OSJCT Willowcroft's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2022.
Contact
- Phone
- 01722 323477
- Address
- Odstock Road, Salisbury, SP2 8BG Map (opens Google Maps)
Compare nearby
- G Holmhurst Good, 0.1 miles away
- G Harnham Croft Care Home Good, 0.4 miles away
- G Kimberly West & East Care Centres Good, 0.8 miles away
- G Holmwood Care Home Good, 0.9 miles away
- G Inwood House Good, 1 mile away