Bramerton

We found the following examples of good practice:

On arrival at the service, there was an infection control process which included checking a negative lateral flow test had been undertaken on the day of inspection. Temperatures were also taken and noted. Staff were wearing face masks during the inspection in line with government guidance. Vaccination status was checked.

There was a donning and doffing area outside of the main entrance to the home. This had been situated in order to reduce particular risks to people living in the home. There were facilities to put on and take off personal protective equipment before entering, or on leaving, the premises.

We saw a very thorough mental capacity assessment and best interest document used in respect of people having the capacity to be vaccinated. This was detailed and documented very well how decisions were made in people's best interests with the relevant parties involved.

The home was clean, and a regular cleaning schedule was in place and followed by all staff in the service. Regular audits took place which led to improvements and safety.

Staff had been trained and followed PPE [personal protective equipment] protocols. The provider ensured there was a sufficient stock of personal protective equipment (PPE). Staff had infection control training and understood the correct donning and doffing procedure.

The provider participated in the COVID-19 regular testing programme for both people and staff.

Additional, regular communication took place with relatives of people in the service. This included updates on the current government guidance and advice.

The provider ensured people's relatives were able to stay in touch with people. For example, through visits in line with government guidance.

The five questions we ask about services and what we found