Ridgeview

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People appeared happy and relaxed living at Ridgeview. Staff understood how to support people as individuals and gave them choice in their day-to-day lives. People were kept safe through clear risk planning and staff understanding each person's behaviours and care needs. There were systems in place to safely manage people's medicines. Staff were recruited safely, and appropriate checks were in place to ensure staff suitability.

Staff were supported in their role through regular supervision, appraisal and training. People were supported with their communication needs and staff understood how to communicate with people as individuals. Information was provided to people in easy to understand formats. People were consulted around what they wanted to eat and drink.

There was good management oversight for the home. People's outcome and the quality of care was monitored through regular audits and surveys. Staff told us they felt supported in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk