Mill House
- Care home
- 4 beds
- No nursing
- Registered since 2010
- Mile End, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2015.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
295 of 361
rated care homes in Essex are rated Good, like this one.
Mill House: inspection record
Rated Good in September 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Valmark House Requires improvement, less than 0.1 miles away
- G Hazel Villa Good, 0.3 miles away
- – Woodland View Not yet rated, 0.5 miles away
- G Tall Trees Good, 0.5 miles away
- – Mill Road House Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 27 February 2021. Quoted under the Open Government Licence.
Mill House provides accommodation and personal care for up to four people with a learning disability. At the time of the inspection, four people were living in the service. The premises is a residential property in keeping with the other houses in the area.
Read the rest of CQC's summary
We found the following examples of good practice.
The premises were very clean and hygienic. Cleaning schedules were in place including for touch points.
Personal Protective Equipment (PPE) and appropriate handwashing and sanitising facilities were available to staff.
People using the service and staff were taking part in regular COVID-19 testing and people's temperatures were taken daily.
The local authority has provided training on the wearing of PPE and pictorial guidance was displayed. There were pictorial hand washing signs at sinks for people using the service
People were supported to stay in touch with their families through telephone calls and electronic devices.
People accessed the community for drives and for exercise in local safe spaces.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sarah McKechnie
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 27 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Broad Horizons Limited
- Ownership type
- Organisation
- Companies House number
- 03596718 (opens Companies House)
Broad Horizons Limited runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Broad Horizons Limited
- RI Valmark House Requires improvement. Care home, Essex
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Mill House provide nursing care?
- No. The Care Quality Commission lists Mill House as a care home without nursing.
- How many beds does Mill House have?
- The Care Quality Commission's register lists 4 beds at Mill House.
- When was Mill House last inspected?
- The Care Quality Commission's latest rating for Mill House was published on 29 September 2018.
- Who runs Mill House?
- Mill House is run by Broad Horizons Limited. It runs 2 services, all in the East of England.
- What is Mill House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 September 2018.
Contact
- Phone
- 01206 845378
- Address
- 102 Mill Road, Mile End, Colchester, CO4 5LJ Map (opens Google Maps)
Compare nearby
- RI Valmark House Requires improvement, less than 0.1 miles away
- G Hazel Villa Good, 0.3 miles away
- – Woodland View Not yet rated, 0.5 miles away
- G Tall Trees Good, 0.5 miles away
- – Mill Road House Not yet rated, 0.6 miles away