The Good Companions (Cumbria) Limited
- Care home
- 39 beds
- No nursing
- Dementia care
- Registered since 2011
- Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 78
rated care homes in Cumberland are rated Good, like this one.
The Good Companions (Cumbria) Limited: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Silloth Nursing and Residential Care Home Outstanding, 0.5 miles away
- G Little Acre Care Home Good, 0.9 miles away
- G Chichester Hall Care Home Good, 1.8 miles away
- RI Springfield House Requires improvement, 6.7 miles away
- G Park Lodge Good, 7.6 miles away
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
The Good Companions (Cumbria) Ltd is a residential care home providing personal care for up to 39 people. The service provides support to older people, some of whom may have dementia-related needs. At the time of our inspection there were 31 people using the service.
Read the rest of CQC's summary
The care home is a large, adapted building. The accommodation is over three floors. People living with a dementia-related condition were accommodated on a lower ground floor unit with access to a sheltered, secure courtyard and gardens.
What inspectors found
People and relatives had many positive comments about the caring, welcoming and warm atmosphere in the home. People said staff were kind, friendly and helpful. Relatives said the Good Companions was homely and provided personalised care for each person.
Read the rest of CQC's summary
People and relatives said it was a safe place to live and they felt supported and encouraged by staff to lead fulfilling lives. Risks to people were now assessed and managed in a safe way. The home was clean, bright and well-maintained.
People got appropriate support with their medicines, but records were not always completed correctly. We have made a recommendation about this.
There were enough staff to support people. New staff were appropriately vetted before they started to work at the home. People said staff were "always on hand" and relatives commented, "Staff respond to the call buttons quickly."
People were supported to have maximum choice and control of their lives and staff assisted them in the least restrictive way possible and in their best interests; the policies and systems in the service upheld this practice.
People and relatives described the provider and registered manager as open and amenable. Staff said they felt supported by the new registered manager and enjoyed working at the home.
The registered manager carried out checks of the quality and safety of the service and acted on any issues. The provider and registered manager were committed to improvements. Shortfalls from the last inspection had been addressed and a refurbishment programme was taking place.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Paul Smith
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Good Companions (Cumbria) LimitedBrand: Good Companions
- Ownership type
- Organisation
- Companies House number
- 04457610 (opens Companies House)
Good Companions (Cumbria) Limited runs 2 services, all in the North West. 2 are rated Good or Outstanding.
Other services run by Good Companions (Cumbria) Limited
- G Good Companions Care at Home Agency Good. Home care, Cumberland
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does The Good Companions (Cumbria) Limited provide nursing care?
- No. The Care Quality Commission lists The Good Companions (Cumbria) Limited as a care home without nursing.
- How many beds does The Good Companions (Cumbria) Limited have?
- The Care Quality Commission's register lists 39 beds at The Good Companions (Cumbria) Limited.
- When was The Good Companions (Cumbria) Limited last inspected?
- The Care Quality Commission's latest rating for The Good Companions (Cumbria) Limited was published on 4 March 2023.
- Who runs The Good Companions (Cumbria) Limited?
- The Good Companions (Cumbria) Limited is run by Good Companions (Cumbria) Limited. It runs 2 services, all in the North West.
- What is The Good Companions (Cumbria) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2023.
Contact
- Phone
- 01697 331553
- Address
- Criffel Street, Silloth, Wigton, CA7 4BT Map (opens Google Maps)
Compare nearby
- O Silloth Nursing and Residential Care Home Outstanding, 0.5 miles away
- G Little Acre Care Home Good, 0.9 miles away
- G Chichester Hall Care Home Good, 1.8 miles away
- RI Springfield House Requires improvement, 6.7 miles away
- G Park Lodge Good, 7.6 miles away