Grange Cottage Residential Home

Grange Cottage is a residential care home providing personal care to up to 33 people. The service provides support to older people, many of whom are living with dementia. The home does not provide nursing care. At the time of our inspection there were 30 people using the service.

People received safe care. There were sufficient numbers of staff to provide people with the level of care they needed. Staff were knowledgeable of the risks to people's safety and supported people to minimise those risks. Care records provided detailed information about risk management. There were processes in place to safeguard vulnerable adults and learn lessons from any incidents that occurred. People were protected from the risk catching and spreading viruses and staff's practice was in line with current government guidance regarding the covid-19 virus. People received their medicines as prescribed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff obtained people's consent prior to providing support or liaised with those authorised to make decisions on people's behalf when people did not have the capacity to consent to care. Staff liaised with healthcare professionals to ensure people's health needs were met. Staff provided people with any support they required at mealtimes to ensure their nutritional needs were met. Staff received regular training to ensure they had the knowledge and skills to undertake their duties.