Rated Care Homes

Manor Care Home - Middlewich

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 8 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 13 months

    since the latest rating was published.

  • 18 of 88

    rated care homes in Cheshire East are rated Requires improvement, like this one.

Manor Care Home - Middlewich: inspection record

Care home, 48 beds, Cheshire East

Rated Requires improvement in September 2025, down from Good.

Manor Care Home - Middlewich: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Newton Court Care Home (Good, 0.5 miles away) and 3L Care Limited (Good, 2.1 miles away).

Nearest care homes:

  1. G
    Newton Court Care Home Good, 0.5 miles away
  2. RI
    Lake Side Nursing Home Requires improvement, 1.8 miles away
  3. G
    3L Care Limited Good, 2.1 miles away
  4. RI
    The Laurels Residential Care Home Requires improvement, 2.3 miles away
  5. G
    Elworth Grange Good, 2.4 miles away

See all care homes in Cheshire East

What inspectors found

From the Care Quality Commission's assessment published 22 September 2025 (assessment visit 29 August 2024). Quoted under the Open Government Licence.

Date of assessment 10 to 17 June 2025. Manor Care Home – Middlewich is a residential care home registered to provide personal care and accommodation for up to 48 adults of all ages. There were 44 people living at the home at the time of this assessment, some of whom were living with dementia. This was an unannounced, responsive assessment, prompted by concerns reported to the Care Quality Commission regarding safe care and treatment. During the assessment we looked at all 5 key questions. At the last inspection the rating was good, at this assessment the rating has changed to requires improvement.

  • Safe No rating
  • Effective No rating
  • Caring Good
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary

We identified 3 breaches of the legal regulations in relation to safe care and treatment, dignity and respect, and good governance.

We found care plans and risk assessments did not always contain sufficient or up-to-date information to support the delivery of safe care. Risks to people had not been consistently identified or mitigated. People did not always receive their medicines safely. Systems and records were not always sufficiently robust to demonstrate risks to people’s health and safety were effectively monitored. Fire safety concerns were not identified. People were not always treated with dignity and respect. Governance systems in place failed to identify the concerns found during the assessment. The provider was open to feedback and had already started to address the concerns raised.

We found staff were safely recruited, received appropriate training and followed correct procedures for infection prevention and control, including the use of personal protective equipment (PPE). The provider was transparent with sharing concerns to the local authority. Incidents were investigated and complaints managed with outcomes communicated to those involved. The provider worked in collaboration with partners to successfully reduce unnecessary hospital admissions and falls reductions.

We have asked the provider for an action plan in response to the concerns found at this assessment.

  1. Safe

    No rating

    Safe – this means we looked for evidence people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk people could be harmed.

    The service was in breach of legal regulation in relation to people’s safe care and treatment.

  2. Effective

    No rating

    Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.

  3. Caring

    Good

    Caring – this means we looked for evidence the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.

    The service was in breach of legal regulation in relation to dignity and respect.

  4. Responsive

    Good

    Responsive – this means we looked for evidence the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of legal regulation in relation to good governance.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 22 September 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 22 September 2025. Ask about staff training and how health appointments are arranged.
  3. Well-led was rated Requires improvement on 22 September 2025. Ask about changes in management and what has changed since the report.

Registration details

Registered manager
Stephen Hussey
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

12 inspection reports, latest 5 October 2022. Latest assessment published 22 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
06149488 (opens Companies House)

Getting help from Cheshire East Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Manor Care Home - Middlewich provide nursing care?
No. The Care Quality Commission lists Manor Care Home - Middlewich as a care home without nursing.
How many beds does Manor Care Home - Middlewich have?
The Care Quality Commission's register lists 48 beds at Manor Care Home - Middlewich.
When was Manor Care Home - Middlewich last inspected?
The Care Quality Commission's latest rating for Manor Care Home - Middlewich was published on 22 September 2025.
Who runs Manor Care Home - Middlewich?
Manor Care Home - Middlewich is run by Manor Care Home Limited.
What is Manor Care Home - Middlewich's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 22 September 2025.

Contact

Phone
07538 971846
Address
Greendale Drive, Middlewich, CW10 0PH Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Newton Court Care Home (Good, 0.5 miles away) and 3L Care Limited (Good, 2.1 miles away).

Nearest care homes:

  1. G
    Newton Court Care Home Good, 0.5 miles away
  2. RI
    Lake Side Nursing Home Requires improvement, 1.8 miles away
  3. G
    3L Care Limited Good, 2.1 miles away
  4. RI
    The Laurels Residential Care Home Requires improvement, 2.3 miles away
  5. G
    Elworth Grange Good, 2.4 miles away

See all care homes in Cheshire East