Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road
- Care home
- 17 beds
- No nursing
- Registered since 2010
- Exeter, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in November 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
232 of 283
rated care homes in Devon are rated Good, like this one.
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G New Treetops Good, 0.3 miles away
- G Highbray Residential Care Home Good, 0.3 miles away
- G The Lilacs Residential Home Good, 0.3 miles away
- G The Old Rectory Nursing Home Good, 0.3 miles away
- O The Lodge Outstanding, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 1 November 2019. Quoted under the Open Government Licence.
Mr Warwick Phillips and Mrs Deborah Phillips – 14-15 St James Road is a residential care home which provides accommodation and personal care for up to 17 people living with mental health issues. At the time of our inspection there were 15 people living at the service.
What inspectors found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
The service provided safe care to people. One person commented: "The staff keep me safe. I would speak to them if I was worried." Medicines were safely managed on people's behalf.
Care files were personalised to reflect people's personal preferences. People were supported to maintain a balanced diet. Health and social care professionals were regularly involved in people's care to ensure they received the care and treatment which was right for them.
Staff relationships with people were caring and supportive. Staff treated people with dignity and respect when helping them with daily living tasks. The service ensured people led meaningful and fulfilled lives.
There were effective staff recruitment and selection processes in place. People received effective care and support from staff who were well trained and competent.
Staff spoke positively about communication and how the registered manager worked well with them and encouraged their professional development.
A number of methods were used to assess the quality and safety of the service people received and continuous improvements were made in response to the findings.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Vladimir Barvinek
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, People detained under the Mental Health Act, People who misuse drugs and alcohol, People with an eating disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 1 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Partnership
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road provide nursing care?
- No. The Care Quality Commission lists Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road as a care home without nursing.
- How many beds does Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road have?
- The Care Quality Commission's register lists 17 beds at Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road.
- When was Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road last inspected?
- The Care Quality Commission's latest rating for Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road was published on 1 November 2019.
- Who runs Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road?
- Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road is run by Mr Warwick Phillips and Mrs Deborah Phillips.
- What is Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 November 2019.
Contact
- Phone
- 01392 327953
- Address
- 14-15 St James Road, Exeter, EX4 6PY Map (opens Google Maps)
Compare nearby
- G New Treetops Good, 0.3 miles away
- G Highbray Residential Care Home Good, 0.3 miles away
- G The Lilacs Residential Home Good, 0.3 miles away
- G The Old Rectory Nursing Home Good, 0.3 miles away
- O The Lodge Outstanding, 0.5 miles away