Etheldred House Care Home

We found the following examples of good practice.

The designated setting was a separate building within the location's grounds. On admission, people who have tested positive for COVID-19 would be admitted using the front entrance to the building to enter and exit. Staff will use a separate side entrance and exit to the building.

Each person's single occupancy room had on-suite facilities such as a shower, toilet and sink. There were nine bedrooms in total. The communal bathrooms had been closed to reduce the risk of cross contamination.

The registered manager confirmed that there would be a dedicated team of staff including care workers and housekeeping staff who would only work at the designated setting Butterfly House.

Staff had additional infection prevention and control training from the CCG (clinical commissioning group) in house around COVID-19, handwashing and how to put on and remove their PPE safely. Staff also had CCG 'response' training which trained staff to help them identify COVID-19 symptoms and to guide them on where to seek advice.

Team leaders undertook competency checks and spot checks on staff such as handwashing.

The furnishings in people's rooms within Butterfly House were wipe cleanable. Fabric canvas and artwork were to be removed and replaced with pictures that had a wipe clean front. There was separate bedding, crockery, glasses and equipment to be used in the designated setting only and not shared throughout the location. This was to reduce the risk of cross contamination.

The registered manager told us that if staff at the designated setting had to evacuate in an emergency, they would assemble in a separate area to staff working in the main building. They said they had updated their locations fire risk assessment to reflect this.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

The five questions we ask about services and what we found