Beechlands

We found the following examples of good practice. ● The service was currently closed to visitors, however people could visit their relatives who were receiving end of life care. Measures were in place such as temperature checks, Personal Protective Equipment [PPE] and separate entrances to the building to ensure infection risk was kept to a minimum. ● People had been supported to stay in touch with their loved ones using electronic devises. Call times were scheduled so everyone had an opportunity to use the equipment. ●Social distancing was in place at the service. Chairs and tables had been separated to provide space for people to use the lounge and dining areas. Where people needed extra support for their wellbeing, bubbles had been created with another person or a member of staff. ● The registered manager was following government guidelines to safely admit people to the service. The registered manager confirmed people would be isolated for 14 days and receive care in their rooms. ● Staff and people using the service were receiving regular COVID-19 tests in line with government guidelines. Where positive test results were received, the registered manager acted promptly to ensure people and staff followed guidance on isolating. ● Staff had received regular training on the use of PPE and infection control practices. We saw staff were following current practice and guidance throughout our visit and were disposing of waste safely. ● The registered manager was supporting staff with wellbeing checks and had carried out specific risk assessments to ensure extra support could be put in place for those at higher risk in relation to COVID-19.

The five questions we ask about services and what we found