Spring Lodge
- Care home
- 46 beds
- Nursing care
- Dementia care
- Registered since 2011
- Suffolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2015, most recently Requires improvement in December 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
28 of 156
rated care homes in Suffolk are rated Requires improvement, like this one.
Spring Lodge: inspection record
Rated Requires improvement in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: St Marys (Good, 1.5 miles away) and Wisteria House (Good, 2.4 miles away).
Nearest care homes:
- G St Marys Good, 1.5 miles away
- – Prince George House Not yet rated, 1.8 miles away
- – Orwell Care Home Not yet rated, 2 miles away
- G Wisteria House Good, 2.4 miles away
- G Hallmark Bucklesham Grange Luxury Care Home Good, 2.9 miles away
About the service
From the Care Quality Commission's inspection report published 16 December 2022. Quoted under the Open Government Licence.
Spring Lodge is a residential care home providing personal care to 31 people at the time of the inspection. The service provides support to older people, some of whom may be living with dementia. The service is registered to support up to 46 people in one adapted building.
What inspectors found
People were not consistently protected from the risk of harm. Our observations showed that not all people were consistently safe when using equipment to transfer them or transport them. People's health was not adequately monitored. We have made a requirement relating to the safe care and treatment of people.
Read the rest of CQC's summary
The service was not consistently well led. There had been ongoing changes in management in the service. There was no registered manager. We have made recommendation to the provider around best practice regarding recruitment.
A programme of audits and monitoring supported the provider and management to identify shortfalls and address them. The comments received from people, relatives and staff and analysis of incidents were used to drive improvement.
There were systems in place designed to reduce the risk of abuse. There were systems in place to provide people with their medicines safely. There were ongoing improvements being made in the staffing levels, including recruiting new staff. Vacancies and the use of agency staff had reduced. There were enough staff on duty to meet people's needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice
The service had kept up to date with guidance relating to the coronavirus pandemic, ensuring systems were in place to reduce the risks to people.
Questions to ask when you visit
- Safe was rated Requires improvement on 16 December 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 16 December 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Samantha Davis
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 16 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Regal Healthcare Properties LimitedBrand: Kingsley Healthcare
- Ownership type
- Organisation
- Companies House number
- 04767494 (opens Companies House)
Regal Healthcare Properties Limited runs 3 services, all in the East of England. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Regal Healthcare Properties Limited
- G Oaklands Good. Care home with nursing, Norfolk
- RI Brooke House Requires improvement. Care home, Norfolk
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Spring Lodge provide nursing care?
- Yes. The Care Quality Commission lists Spring Lodge as a care home with nursing.
- How many beds does Spring Lodge have?
- The Care Quality Commission's register lists 46 beds at Spring Lodge.
- When was Spring Lodge last inspected?
- The Care Quality Commission's latest rating for Spring Lodge was published on 16 December 2022.
- Who runs Spring Lodge?
- Spring Lodge is run by Regal Healthcare Properties Limited. It runs 3 services, all in the East of England.
- What is Spring Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 December 2022.
Contact
- Phone
- 01473 780791
- Address
- Main Road, Woolverstone, Ipswich, IP9 1AX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: St Marys (Good, 1.5 miles away) and Wisteria House (Good, 2.4 miles away).
Nearest care homes:
- G St Marys Good, 1.5 miles away
- – Prince George House Not yet rated, 1.8 miles away
- – Orwell Care Home Not yet rated, 2 miles away
- G Wisteria House Good, 2.4 miles away
- G Hallmark Bucklesham Grange Luxury Care Home Good, 2.9 miles away