Downs View Care Centre
- Care home
- 51 beds
- No nursing
- Dementia care
- Registered since 2010
- Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Requires improvement in 2016, most recently Good in May 2026.
5 months
since the latest rating was published.
34 of 43
rated care homes in Swindon are rated Good, like this one.
Downs View Care Centre: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chiseldon Care Home Good, 0.9 miles away
- G 24 Windermere Good, 1.9 miles away
- G Edgehill Care Home Good, 1.9 miles away
- G Ashbury Lodge Residential Home Good, 2.1 miles away
- G Ridgeway House Good, 2.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 May 2026 (assessment visit 12 February 2026). Quoted under the Open Government Licence.
Date of assessment: 16 to 25 March 2026.
Downs View Care Centre provides care to older people, including those living with dementia. The assessment was prompted by concerns raised in relation to medicines management and safeguarding.We found that the concerns raised did not indicate widespread issues within the service. In particular, concerns relating to medicines management were reviewed and were not substantiated.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the inspection, there was no registered manager in post. Leadership arrangements were in place, with oversight provided by the nominated individual, supported by a newly appointed deputy manager.
Overall, people were generally protected from avoidable harm and benefited from coordinated care that supported positive outcomes. Staff worked with external professionals to meet people’s needs, and systems were in place to monitor care and support improvement. A supportive workplace culture was evident, and learning was usually shared following incidents.
However, people did not always experience consistent kindness, dignity and respect, and person‑centred interactions were not always applied.
Medicines management was not always effective, particularly in relation to fridge temperature monitoring and personalised medicines guidance. Mental Capacity Act processes were not consistently applied, increasing the risk that care decisions were not made in line with MCA legal requirements, and environmental risks were not always promptly identified or effectively managed.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant most people felt well-supported, cared for or treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 16 March 2023. Latest assessment published 11 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Coate Water Care Company LimitedBrand: Coate Water Care Company
- Ownership type
- Organisation
- Companies House number
- 04165837 (opens Companies House)
Coate Water Care Company Limited runs 3 services, all in the South West. 3 are rated Good or Outstanding.
Other services run by Coate Water Care Company Limited
- G Ashbury Lodge Residential Home Good. Care home, Swindon
- G Avebury House Good. Care home with nursing, Wiltshire
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Downs View Care Centre provide nursing care?
- No. The Care Quality Commission lists Downs View Care Centre as a care home without nursing.
- How many beds does Downs View Care Centre have?
- The Care Quality Commission's register lists 51 beds at Downs View Care Centre.
- When was Downs View Care Centre last inspected?
- The Care Quality Commission's latest rating for Downs View Care Centre was published on 11 May 2026.
- Who runs Downs View Care Centre?
- Downs View Care Centre is run by Coate Water Care Company Limited. It runs 3 services, all in the South West.
- What is Downs View Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2026.
Contact
- Phone
- 01793 740240
- Address
- Badbury, Swindon, SN4 0EU Map (opens Google Maps)
Compare nearby
- G Chiseldon Care Home Good, 0.9 miles away
- G 24 Windermere Good, 1.9 miles away
- G Edgehill Care Home Good, 1.9 miles away
- G Ashbury Lodge Residential Home Good, 2.1 miles away
- G Ridgeway House Good, 2.2 miles away