Bowden-Derra Park

During this inspection we only visited the main house where there had been an outbreak of Covid -19.

We found the following examples of good practice.

The registered manager and staff had considered how best to organise the environment in order to protect people from the risk of infection. People, staff and visitors used separate doors to enter and exit the building. A room had been allocated for staff to use when changing into and out of PPE. There were several shared rooms and people were encouraged to use previously underused rooms. This meant people were able to socially distance more easily.

People and staff regularly tested so any positive Covid cases were quickly identified. Some people had initially found it distressing to complete tests. Staff had worked with over a period of time until they were comfortable and happy to test with minimal staff support.

When people had tested positive for Covid-19 they isolated in line with government guidance. People told us staff regularly checked on them, brought them regular meals and took their laundry. Easy read information had been developed to help people understand the risks associated with Covid-19. They told us they had needed to isolate "because of the virus." Staff explained how visual aids had been used to support people to understand the importance of handwashing.

The five questions we ask about services and what we found