Rated Care Homes

Waterside Grange

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    First rated Good in 2022, most recently Requires improvement in March 2025.

  • 19 months

    since the latest rating was published.

  • 9 of 72

    rated care homes in Rotherham are rated Requires improvement, like this one.

Waterside Grange: inspection record

Care home with nursing, 83 beds, Rotherham

Rated Requires improvement in March 2025.

Waterside Grange: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: St Pauls (Good, 0.3 miles away) and Davies Court (Good, 1 mile away).

Nearest care homes:

  1. RI
    Station House Requires improvement, 0.3 miles away
  2. G
    St Pauls Good, 0.3 miles away
  3. G
    Davies Court Good, 1 mile away
  4. RI
    Gateway House Requires improvement, 1.1 miles away
  5. G
    Athorpe Lodge Good, 1.2 miles away

See all care homes in Rotherham

What inspectors found

From the Care Quality Commission's assessment published 3 March 2025 (assessment visit 9 December 2024). Quoted under the Open Government Licence.

Date of Assessment: 2 January 2025 to 21 January 2025. The service is a residential care home providing nursing and personal care to older people and younger adults. We carried out this assessment due to concerns we had received about the service and to follow up on actions from the last assessment. The provider was previously in breach of the legal regulation in relation to safe care and treatment and good governance. Improvements were not found at this assessment, and the provider remained in breach of both these regulations. However, the current management team had not been in post long and had begun to address some concerns and change some systems and processes. However, these require embedding in to practice to ensure they efficacy. The management team acknowledged improvements were required and had an action plan to keep them focused on priorities. Some incidents had not been investigated thoroughly. Risks associated with people’s care had not always been identified or managed to keep people safe.

  • Safe No rating
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary
  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The provider was previously in breach of the legal regulation in relation to safe care and treatment. Not enough improvement was found at this assessment, and the provider remained in breach of this regulation.

  2. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment we hadn’t looked at enough quality statements to change the rating and therefore the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  3. Well-led

    No rating

    Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The provider was previously in breach of the legal regulation in relation to good governance. Not enough improvement was found at this assessment, and the provider remained in breach of this regulation.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 3 March 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 3 March 2025. Ask about changes in management and what has changed since the report.
  3. Ask how nursing cover works at night and at weekends.

Registration details

Registered manager
Lindsey Bacon
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 21 July 2023. Latest assessment published 3 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
13919780 (opens Companies House)

Getting help from Rotherham Metropolitan Borough Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Waterside Grange provide nursing care?
Yes. The Care Quality Commission lists Waterside Grange as a care home with nursing.
How many beds does Waterside Grange have?
The Care Quality Commission's register lists 83 beds at Waterside Grange.
When was Waterside Grange last inspected?
The Care Quality Commission's latest rating for Waterside Grange was published on 3 March 2025.
Who runs Waterside Grange?
Waterside Grange is run by Portland Care 2 Limited.
What is Waterside Grange's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 3 March 2025.

Contact

Phone
01909 494474
Address
Waterside Park off Rotherham Road, Dinnington, Sheffield, S25 3QA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: St Pauls (Good, 0.3 miles away) and Davies Court (Good, 1 mile away).

Nearest care homes:

  1. RI
    Station House Requires improvement, 0.3 miles away
  2. G
    St Pauls Good, 0.3 miles away
  3. G
    Davies Court Good, 1 mile away
  4. RI
    Gateway House Requires improvement, 1.1 miles away
  5. G
    Athorpe Lodge Good, 1.2 miles away

See all care homes in Rotherham