Cheshire Springs
- Care home
- 20 beds
- Nursing care
- Dementia care
- Registered since 2022
- Ellesmere Port, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
50 of 69
rated care homes in Cheshire West and Chester are rated Good, like this one.
Cheshire Springs: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Vale Court Care Home Not yet rated, 0.3 miles away
- G Whitby House Care Home Good, 0.5 miles away
- – Safespaces For Women Not yet rated, 0.5 miles away
- G Astbury Lodge Residential Care Home Good, 0.6 miles away
- G Dover Drive Short Stay Service Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 July 2026 (assessment visit 13 April 2026). Quoted under the Open Government Licence.
Date of assessment: 14 April to 22 June 2026. Cheshire Springs is a residential care home providing nursing and personal care for a maximum of 20 people. At the time of our assessment, 18 people were living at the service, many of whom were living with a mental health condition and/or had complex care needs.
- Safe Good
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received outstanding care from a highly skilled and motivated staff team who knew them exceptionally well. Staff worked exceptionally well as a team and felt fully supported by the leadership. Staff were valued and recognised by the provider.
Staff were knowledgeable and received the training they needed to support people safely and effectively. People who used the service were involved in the recruitment, induction and training of staff.
People were involved in and consulted about all aspects of their care. Detailed assessments were undertaken when people moved into the service and highly personalised care plans were developed which guided staff to deliver high-quality person-centred support.
Activities were meticulously planned and reviewed with people to ensure they were delivering positive experiences for people.
The leadership at Cheshire Springs was exceptionally supportive and knowledgeable. This meant people were kept safe from the risk of harm and abuse through robust governance systems and an ongoing cycle of continuous improvement and learning from events which occurred.
Cheshire Springs and the leadership was highly regarded by professionals who worked with the service.
The environment was clean and very well maintained.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Outstanding
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Alison Lancaster
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cheshire Springs Health Care LimitedBrand: Exemplar Health Care Limited
- Ownership type
- Organisation
- Companies House number
- 12187906 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Cheshire Springs provide nursing care?
- Yes. The Care Quality Commission lists Cheshire Springs as a care home with nursing.
- How many beds does Cheshire Springs have?
- The Care Quality Commission's register lists 20 beds at Cheshire Springs.
- When was Cheshire Springs last inspected?
- The Care Quality Commission's latest rating for Cheshire Springs was published on 28 July 2026.
- Who runs Cheshire Springs?
- Cheshire Springs is run by Cheshire Springs Health Care Limited.
- What is Cheshire Springs's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 July 2026.
Contact
- Phone
- 0151 245 5500
- Address
- 94 Chester Road, Whitby, Ellesmere Port, CH65 6RY Map (opens Google Maps)
Compare nearby
- – Vale Court Care Home Not yet rated, 0.3 miles away
- G Whitby House Care Home Good, 0.5 miles away
- – Safespaces For Women Not yet rated, 0.5 miles away
- G Astbury Lodge Residential Care Home Good, 0.6 miles away
- G Dover Drive Short Stay Service Good, 0.8 miles away