Divine Care Centre
- Care home
- 44 beds
- Nursing care
- Registered since 2014
- Trimdon Grange, County Durham, North East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
2 months
since the latest rating was published.
10 of 136
rated care homes in County Durham are rated Requires improvement, like this one.
Divine Care Centre: inspection record
Rated Requires improvement in August 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Grange (Good, 2.2 miles away) and Abbotts Court Care Home (Good, 2.4 miles away).
Nearest care homes:
- RI Craigarran Care Home Requires improvement, 1.5 miles away
- G The Grange Good, 2.2 miles away
- G Abbotts Court Care Home Good, 2.4 miles away
- G Valdigarth Good, 2.5 miles away
- – Lindisfarne Shotton Not yet rated, 2.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 August 2026 (assessment visit 9 April 2026). Quoted under the Open Government Licence.
Date of assessment 11 June to 29 June 2026.
Divine Care Centre is a purpose‑built care home registered to provide nursing and personal care for up to 44 people over two floors. At the time of our inspection, 27 people were using the service. The home provides residential and nursing care to adults including those with a sensory impairment and/or physical disability.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
People experienced care that was kind, respectful and generally person centred. Staff knew people well and interactions were warm and compassionate. People appeared relaxed and comfortable when chatting or, when being supported by staff. People and relatives spoke positively about staff attitudes and the caring culture. People were supported to maintain choice and independence, including around daily routines, meals and activities.
However, there were significant shortfalls in safety and consistency of practice. The service was in breach of regulations in relation to good governance, particularly around the management of medicines, accurate records and effective auditing. Environmental risks were not always well managed. Governance systems had not reliably identified or addressed these issues, despite audits and monitoring being in place.
The provider had previously identified significant shortfalls in records and governance systems and work had begun to address this but more time was needed to make all of the necessary changes or embed those already made. Whilst some concerns had been identified during recent management audits, there were other issues that had not been picked up until we flagged them as part of our assessment.
Leaders were described as caring and approachable by people, relatives and staff. The provider and registered manager responded to concerns raised during the inspection, with some improvements made promptly. Staff felt supported and able to speak up. Overall, Divine Care Centre had a strong caring ethos and a welcoming homely environment but required improvement to ensure safe and consistent care for everyone.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to the management oversight of how people’s medicines were managed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 28 August 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Mihaiela-Lacramioara Groza
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 18 August 2022. Latest assessment published 28 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Elba Care Limited
- Ownership type
- Organisation
- Companies House number
- 08191834 (opens Companies House)
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Divine Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Divine Care Centre as a care home with nursing.
- How many beds does Divine Care Centre have?
- The Care Quality Commission's register lists 44 beds at Divine Care Centre.
- When was Divine Care Centre last inspected?
- The Care Quality Commission's latest rating for Divine Care Centre was published on 28 August 2026.
- Who runs Divine Care Centre?
- Divine Care Centre is run by Elba Care Limited.
- What is Divine Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 August 2026.
Contact
- Phone
- 01429 837789
- Address
- Front Street, Station Town, Wingate, TS28 5DP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Grange (Good, 2.2 miles away) and Abbotts Court Care Home (Good, 2.4 miles away).
Nearest care homes:
- RI Craigarran Care Home Requires improvement, 1.5 miles away
- G The Grange Good, 2.2 miles away
- G Abbotts Court Care Home Good, 2.4 miles away
- G Valdigarth Good, 2.5 miles away
- – Lindisfarne Shotton Not yet rated, 2.6 miles away