Quay Court Care Centre
- Care home
- 48 beds
- No nursing
- Dementia care
- Registered since 2011
- Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
22 months
since the latest rating was published.
232 of 283
rated care homes in Devon are rated Good, like this one.
Quay Court Care Centre: inspection record
Rated Good in December 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kahala Court Good, 0.2 miles away
- G Overleat Residential Care Home Good, 0.3 miles away
- RI Hyne Town House Requires improvement, 6.8 miles away
- – Bayards Court Care Home - Vivant Care Not yet rated, 8.7 miles away
- G The Fleet Good, 9.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 16 December 2024 (assessment visit 8 October 2024). Quoted under the Open Government Licence.
Date of Assessment: 17 October 2024. The service is a residential service which provides personal care for a maximum of 48 older people. It does not provide nursing care. At the time of our inspection 36 people were receiving a regulated activity. The ongoing risks associated with people's individual care needs were managed safely, and the systems in place to monitor the quality of service were effective. The service had a good learning culture and people could raise concerns. People's needs were assessed, and care was planned and delivered by staff who were well trained and knowledgeable about people's care and support needs. People received their medicines as prescribed. Enough staff were available to meet people's needs and staff responded promptly to people requiring support. People were encouraged to maintain a good diet and access health services when required. People had access to a wide range of activities and were supported to avoid social isolation. Incidents and accidents were investigated, and actions were taken to help mitigate recurrence. The premises were well maintained, clean, and staff followed infection control and prevention procedures. People's dignity, confidentiality and privacy were respected, and their independence was promoted. The service supported staff wellbeing. People were involved in decisions about their care and consent to treatment and support was sought. People received fair and equal care and treatment. The service worked to reduce health and care inequalities through advocating for people. Leaders and staff had a shared vision and culture based on listening, learning and trust.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 27 September 2017. Latest assessment published 16 December 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Quay Court (Care Centre) Limited
- Ownership type
- Organisation
- Companies House number
- 03836100 (opens Companies House)
Quay Court (Care Centre) Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Quay Court (Care Centre) Limited
- G Kahala Court Good. Care home, Devon
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Quay Court Care Centre provide nursing care?
- No. The Care Quality Commission lists Quay Court Care Centre as a care home without nursing.
- How many beds does Quay Court Care Centre have?
- The Care Quality Commission's register lists 48 beds at Quay Court Care Centre.
- When was Quay Court Care Centre last inspected?
- The Care Quality Commission's latest rating for Quay Court Care Centre was published on 16 December 2024.
- Who runs Quay Court Care Centre?
- Quay Court Care Centre is run by Quay Court (Care Centre) Limited. It runs 2 services, all in the South West.
- What is Quay Court Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 December 2024.
Contact
- Phone
- 01548 852540
- Address
- Squares Quay, Kingsbridge, TQ7 1HN Map (opens Google Maps)
Compare nearby
- G Kahala Court Good, 0.2 miles away
- G Overleat Residential Care Home Good, 0.3 miles away
- RI Hyne Town House Requires improvement, 6.8 miles away
- – Bayards Court Care Home - Vivant Care Not yet rated, 8.7 miles away
- G The Fleet Good, 9.4 miles away