Woodeaves Residential Care Home

We found the following examples of good practice.

● Visitors were screened for symptoms of COVID-19. This included having their temperature taken, along with LFD (Lateral Flow Device) testing to ensure visits could take place safely. PPE was provided and a pod had recently been installed to support screened visits. ● The provider updated their visiting policy during our inspection to incorporate recent changes to government guidance in relation to indoor visiting. This meant they were facilitating visits to people living at the home in accordance with current guidance. ● People living at the home and staff were supported to take part in regular testing and had access to the vaccination programme. Staff carried out a LFD test prior to the start of each shift. ● There were COVID-19 specific policies and risk assessments to guide staff on the appropriate actions to reduce the risk of transmission. The home had not experienced an outbreak of COVID-19. ● Staff had worked extra shifts to reduce the requirements for agency staff to come into the home. During the earlier part of the pandemic the deputy manager had moved into the home for a period of five months, to provide staffing back up and support. ● The home was clean and hygienic. There were schedules in place to ensure frequent cleaning took place, with increased cleaning of frequently touched surfaces to reduce the risk of transmission of infection.

The five questions we ask about services and what we found