Four Seasons

Four Seasons provides accommodation and personal care to up to 21 older people. At the time of our inspection 15 people were living at the home.

We found the following examples of good practice.

The service had systems in place for safe visiting to allow people to see and speak to their relatives. Visitation adjustments had been introduced including an alternative visiting pod which had been created to safely facilitate visits from relatives and friends.

The service had sufficient stock of Personal Protective Equipment (PPE) which was organised in designated areas for donning and doffing (put on and take off). Staff received training around the use of PPE.

Some of the people living at Four Seasons told us that they had been involved in knitting items for premature babies for a hospital using wool which had been donated to the home.

The service participated in the COVID-19 regular testing programme for staff and people.

The service had ensured people's health needs had been assessed and plans were in place to minimise the risk of COVID-19 to their health and wellbeing.

A cleaning schedule was followed to ensure effective measures to reduce infection risks, including tasks such as cleaning of any regular touchpoint surfaces.

The provider's systems and processes for managing COVID-19 had been reviewed and kept up to date.

The five questions we ask about services and what we found