KYN Bickley
Care home with nursing, Bromley, 90 beds
Good
Rated on
Rating from the Care Quality Commission.
KYN Bickley: inspection record
Rated Good in January 2026.
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Ratings published by the Care Quality Commission.
Rated Good in January 2026.
The latest rating was published 9 months ago.
How it compares locally
- One of 37 Good care homes in Bromley, out of 41 with a rating.
- Larger than 9 in 10 care homes in Bromley.
What inspectors found
From the Care Quality Commission's assessment published 21 January 2026 (assessment visit 2 October 2025). Quoted under the Open Government Licence.
KYN Bickley is a residential care home that provides nursing and personal care and support to older people. The service can accommodate up to 90 people across three separate floors, each with their own adapted facilities. At the time of this inspection, 80 people resided at the care home, most of whom were living with dementia. This was the first assessment since the service was registered with CQC on 25 January 2023. The rating for this service is good.
There had been a change in management team at the care home since the service was first opened open. The new management team were approachable and committed to making improvements to the care and support people received. Although the registered manager had only been in post for a short while, they had already started to make changes and identify where improvements could be made.
Read the full summary
The atmosphere in the care home was relaxed and calm. Feedback from people and staff were positive. The facilities and equipment met the needs of people, were clean and well-maintained. Risks within the environment were mitigated.
People’s needs were assessed and reviewed. People were supported by staff who treated them with kindness and respected their dignity. Staff ensured people’s care and support met individual needs and preferences. There was a system in place for responding to concerns or complaints.
People were encouraged to participate in social and individualised activities they enjoyed and to engage with their community. This promoted a sense of belonging and improved people's overall well-being. Enrichment activities were arranged by a dedicated team who invited people, staff, visiting families and local communities to participate and celebrate events, creating enjoyable shared experiences for everyone involved.
The management team embedded a culture of learning. Staff told us they felt supported to carry out their role and were able to raise concerns and suggestions. They were confident their concerns would be heard and acted upon.
Governance systems were in place. However, these systems were not always effective in identifying the shortfalls that we had identified during our visits. For example, people’s care records did not always have consistent or updated details to guide staff on how to manage and monitor risks. Following our visit, the provider started to review and update care records.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This was the first assessment since the service was registered with CQC. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This was the first assessment since the service was registered with CQC. This key question has been rated good.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This was the first assessment since the service was registered with CQC. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This was the first assessment since the service was registered with CQC. This key question has been rated good. This meant people’s needs were met through good organisation and delivery
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.This was the first assessment since the service was registered with CQC. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Bickley Park Road, Bromley, BR1 2AZ |
|---|---|
| Neighbourhood | Bickley, Bromley |
| Phone | 0205309700 |
| Website | www.kyn.co.uk |
| Registered manager | Desislava Slavkova |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | KYN Bickley Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13412408 (opens Companies House) |
Nearest alternatives
- RI Queen Elizabeth House Care home, 0.4 miles awayRequires improvement
- RI Homefield Care home with nursing, 0.4 miles awayRequires improvement
- O Beechmore Court Care home, 0.5 miles awayOutstanding
- G Elmwood Care home with nursing, 0.5 miles awayGood
- G St Cecilia's - Care Home with Nursing Physical Disabilities Care home with nursing, 0.8 miles awayGood
Getting help from London Borough of Bromley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bromley
- Ask for a care needs assessment
- Phone: 020 8461 7777. Email adultsocialcare@bromley.gov.uk
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does KYN Bickley provide nursing care?
- Yes. The Care Quality Commission lists KYN Bickley as a care home with nursing.
- How many beds does KYN Bickley have?
- The Care Quality Commission's register lists 90 beds at KYN Bickley.
- When was KYN Bickley last inspected?
- The Care Quality Commission's latest rating for KYN Bickley was published on 21 January 2026.
- Who runs KYN Bickley?
- KYN Bickley is run by KYN Bickley Ltd.
- What is KYN Bickley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 January 2026.