Signature at Hendon Hall
Care home with nursing, Barnet, 102 beds
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in August 2026 under the previous provider, Signature Senior Lifestyle Operations Ltd.
Signature at Hendon Hall: inspection record
Rated Good in August 2026.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2023. Rated Good in 2023 and August 2026.
It has been rated Good at every inspection since 2023. The latest rating was published 2 months ago. The provider changed in 2023; earlier ratings were given under the previous provider.
How it compares locally
- One of 59 Good care homes in Barnet, out of 68 with a rating.
- Larger than 9 in 10 care homes in Barnet.
What inspectors found
From the Care Quality Commission's assessment published 6 August 2026 (assessment visit 23 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 11 June to 2 July 2026. Hendon Hall is a residential and nursing care home providing support to older people. There was also a part of the home where older people who had dementia were living. The provider has chosen to change the legal status of this service by adding an additional legal entity, meaning the service has dual registration.
There was a positive culture in the staff and leadership team. They were open to our feedback and took actions when we found some shortfalls. There were processes in place to review people’s experiences of the care they received and respond to accidents when these happened.
Read the full summary
Staff were responsive to people’s needs especially when they were unwell. People received their medicines as prescribed and received effective care and attention to manage their physical health conditions. To the extent some people’s health improved meaning the quality of their day-to-day life also improved.
The leadership recognised the importance of people enjoying good food and having fun in their lives. Various events took place daily which included planned outings. This approach included everyone living at the home including people who were living with different types and stages of dementia.
Checks were completed to ensure staff were safely recruited and the building was safe to live in.
We identified some shortfalls as part of this assessment. In relation to care planning and the management of some individuals needs who were at risk of choking, pressure damage to their skin, and who were prescribed oxygen. None of these people came to harm as a result of these shortfalls. The leadership team took action to resolve these issues quickly sharing with us what they had done to make the necessary improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first rating of this newly registered service. We rated this key question good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This was the first rating for this newly registered service. We rated this key question good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first rating of this newly registered service. We rated this key question good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. We rated this key question good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask what the new provider has changed since taking over.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 12 Ashley Lane, London, NW4 1HG |
|---|---|
| Neighbourhood | Hendon, Barnet |
| Phone | 020 8108 9345 |
| Registered manager | Orla Green |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Resident Care at Signature Opco LLPBrand: Signature |
|---|---|
| Ownership type | Organisation |
| Companies House number | OC446983 (opens Companies House) |
| Previous provider |
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Resident Care at Signature Opco LLP runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Resident Care at Signature Opco LLP
- – Signature at Coombe Hill Manor Care home with nursing, Kingston upon ThamesNot yet rated
Nearest alternatives
- G Abbey Healthcare- Aarandale Manor Care home with nursing, 0.7 miles awayGood
- G Norwood - 159a Station Road Care home, 0.9 miles awayGood
- RI Eastside House Care home, 0.9 miles awayRequires improvement
- G Trinity House Care home, 1.1 miles awayGood
- G Trinity House Annexe Care home, 1.1 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Signature at Hendon Hall provide nursing care?
- Yes. The Care Quality Commission lists Signature at Hendon Hall as a care home with nursing.
- How many beds does Signature at Hendon Hall have?
- The Care Quality Commission's register lists 102 beds at Signature at Hendon Hall.
- When was Signature at Hendon Hall last inspected?
- The Care Quality Commission's latest rating for Signature at Hendon Hall was published on 6 August 2026.
- Who runs Signature at Hendon Hall?
- Signature at Hendon Hall is run by Resident Care at Signature Opco LLP. It runs 2 services in London.
- What is Signature at Hendon Hall's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 August 2026.