Crann Mor Nursing Home

The provider had taken action to improve fire safety.

There were always enough suitably qualified staff on duty to keep people safe.

Staff understood any risks involved in people’s care and how best to minimise these.

Staff knew how to recognise the signs of abuse and understood their responsibilities to report any concerns.

The provider operated safe recruitment procedures.

People received their medicines safely and as prescribed.

Staff worked effectively with other professionals to ensure people received the care and treatment they needed.

Any learning identified from adverse events was shared amongst the staff team.

Key aspects of the service were audited each month, although some of these were overdue at the time of our visit.

Staff felt valued for the work they did and told us the registered manager was supportive.

Staff had access to regular supervision to discuss their performance and training needs.