Holme House Care Home
- Care home
- 68 beds
- Nursing care
- Dementia care
- Registered since 2011
- Gomersal, Kirklees, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
Its last inspection moved it down from Good to Requires improvement.
5 months
since the latest rating was published.
26 of 119
rated care homes in Kirklees are rated Requires improvement, like this one.
Holme House Care Home: inspection record
Rated Requires improvement in May 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Eden Court (Good, 0.8 miles away) and Ashcroft Nursing Home (Good, 1.2 miles away).
Nearest care homes:
- G Eden Court Good, 0.8 miles away
- G Ashcroft Nursing Home Good, 1.2 miles away
- RI The Hawthornes Requires improvement, 1.2 miles away
- G Priestley Good, 1.2 miles away
- O Birch Park Care Home Outstanding, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 May 2026 (assessment visit 26 February 2026). Quoted under the Open Government Licence.
The dates of assessment were from 10 March 2026 to 2 April 2026, and we visited the service on 10 and 12 March 2026. Holme House is a care home for people who require personal and or nursing care, some of whom may be living with dementia. At the time of the assessment there were 52 people living in the service. This assessment was in part initiated following intelligence from partners and professionals identifying emerging risk, along with the aged rating.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
The assessment identified significant shortfalls in governance, oversight and culture, which impacted on people’s safety, experience and outcomes. Systems to monitor quality and risk were not consistently effective. Audits and monitoring processes failed to identify or address ongoing issues, and improvements identified through the service improvement plan were not always implemented or sustained.
Care was not always delivered in a safe or consistent way, with risks not clearly identified, monitored or acted upon. Care records were frequently inaccurate and contradictory, which meant staff did not always have clear, up-to-date information to guide care. This also affected how responsive the service was, as people’s changing needs and preferences were not always reflected in practice.
People’s experiences of care were variable. Whilst some kind and compassionate interactions were observed, dignity was not always maintained and people did not consistently feel listened to, involved or emotionally supported. Opportunities for meaningful engagement and personalised care were limited, particularly for those who remained in their rooms.
Staff working relationships and communication were not always effective, and leadership, although knowledgeable, was not consistently visible or embedded in day-to-day practice. This contributed to a culture where staff did not always feel confident to speak up or assured that concerns would be acted upon.
Whilst there were some positive examples, including improved healthcare access and inclusive practices, these were not consistently experienced across the service. Overall, the service was not yet delivering consistently safe, effective, caring, responsive or well-led care.
We raised all identified concerns with the provider and also made safeguarding referrals to the local authority safeguarding team where necessary. The provider has been responsive to the assessment findings and has started to implement improvements.
The provider was in breach of 3 legal regulations in relation to need for consent, safeguarding and good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.The service was in breach of legal regulations in relation to safeguarding people and good governance at the service.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to consent at the service.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 12 May 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 12 May 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 12 May 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 12 May 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Rachel Beech
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, People detained under the Mental Health Act, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 15 March 2023. Latest assessment published 12 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milelands Limited
- Ownership type
- Organisation
- Companies House number
- 01967180 (opens Companies House)
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Holme House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Holme House Care Home as a care home with nursing.
- How many beds does Holme House Care Home have?
- The Care Quality Commission's register lists 68 beds at Holme House Care Home.
- When was Holme House Care Home last inspected?
- The Care Quality Commission's latest rating for Holme House Care Home was published on 12 May 2026.
- Who runs Holme House Care Home?
- Holme House Care Home is run by Milelands Limited.
- What is Holme House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 12 May 2026.
Contact
- Phone
- 01274 862021
- Address
- Oxford Road, Gomersal, Cleckheaton, BD19 4LA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Eden Court (Good, 0.8 miles away) and Ashcroft Nursing Home (Good, 1.2 miles away).
Nearest care homes:
- G Eden Court Good, 0.8 miles away
- G Ashcroft Nursing Home Good, 1.2 miles away
- RI The Hawthornes Requires improvement, 1.2 miles away
- G Priestley Good, 1.2 miles away
- O Birch Park Care Home Outstanding, 1.3 miles away