Haywood Oaks Care Home
- Care home
- 20 beds
- No nursing
- Dementia care
- Registered since 2024
- Blidworth, Nottinghamshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
5 months
since the latest rating was published.
37 of 249
rated care homes in Nottinghamshire are rated Requires improvement, like this one.
Haywood Oaks Care Home: inspection record
Rated Requires improvement in May 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Hatzfeld House (Outstanding, 0.1 miles away) and The Cedars (Mansfield) (Good, 0.3 miles away).
Nearest care homes:
- O Hatzfeld House Outstanding, 0.1 miles away
- G The Cedars (Mansfield) Good, 0.3 miles away
- RI St Marys Requires improvement, 0.4 miles away
- G Christie Development Centre Good, 0.5 miles away
- G 304 Southwell Road Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 May 2026 (assessment visit 6 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 19 March 2026. Haywood Oaks Care Home is a residential care home providing support to adults of any age including those living with dementia. Haywood Oaks Care Home was last rated good (published 19 March 2018). We carried out this assessment due to the age of the previous rating.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
At this assessment we found the provider was in breach of the legal regulation relating to safe care and treatment and governance.
People’s needs were not always assessed and recorded accurately. Medicines were not always administered safely. For example, expired medicines were found in use and staff did not record when people had been administered topical medicines such as creams or pain relief gel they were prescribed. Convection heaters throughout the property put people at risk of scalding and equipment used for specific health care needs were not always stored appropriate to ensure infection prevention control risks were mitigated.
Staff were not always recruited safely and ongoing checks to ensure staff were suitable to work with vulnerable people were not completed. Records relating to people’s fluid and nutritional intake were not done accurately or consistency. This meant the provider could not evidence that people had enough to eat or drink.
Audits and quality monitoring systems used by the management team had failed to identify all the issued found on assessment. Where improvements had been identified actions plan had not been updated to show how changes and improvement had been implemented or monitored.
Staff treated people with kindness and dignity. Staff were knowledgeable about to communicate with people in their chosen way, and we observed staff asking people for consent prior to helping them with their care needs. Staff told us the registered manager was approachable and that they received regular supervision and given the opportunity to raise concerns if needed.
In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment and the ways people’s medicines were managed.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to people’s safe care which included care planning and record keeping.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 May 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 5 May 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 5 May 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Beth Massey
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Holistic Care Group Ltd
- Ownership type
- Organisation
- Companies House number
- 15408008 (opens Companies House)
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Haywood Oaks Care Home provide nursing care?
- No. The Care Quality Commission lists Haywood Oaks Care Home as a care home without nursing.
- How many beds does Haywood Oaks Care Home have?
- The Care Quality Commission's register lists 20 beds at Haywood Oaks Care Home.
- When was Haywood Oaks Care Home last inspected?
- The Care Quality Commission's latest rating for Haywood Oaks Care Home was published on 5 May 2026.
- Who runs Haywood Oaks Care Home?
- Haywood Oaks Care Home is run by Holistic Care Group Ltd.
- What is Haywood Oaks Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 May 2026.
Contact
- Phone
- 01623 644195
- Address
- Kirby Close, Blidworth, Mansfield, NG21 0TT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Hatzfeld House (Outstanding, 0.1 miles away) and The Cedars (Mansfield) (Good, 0.3 miles away).
Nearest care homes:
- O Hatzfeld House Outstanding, 0.1 miles away
- G The Cedars (Mansfield) Good, 0.3 miles away
- RI St Marys Requires improvement, 0.4 miles away
- G Christie Development Centre Good, 0.5 miles away
- G 304 Southwell Road Good, 1.5 miles away