Haresbrook Park Care Home
- Care home
- 57 beds
- Nursing care
- Dementia care
- Registered since 2015
- Worcestershire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
10 ratings
First rated Good in 2016, most recently Requires improvement in August 2026.
2 months
since the latest rating was published.
24 of 156
rated care homes in Worcestershire are rated Requires improvement, like this one.
Haresbrook Park Care Home: inspection record
Rated Requires improvement in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fairfield House (Good, 3.1 miles away) and Vision Homes Association - 1A Toll Gate Road (Good, 5.9 miles away).
Nearest care homes:
- G Fairfield House Good, 3.1 miles away
- RI Woofferton Residential Care Home Requires improvement, 4.1 miles away
- – Hagley Place Not yet rated, 5.6 miles away
- G Vision Homes Association - 1A Toll Gate Road Good, 5.9 miles away
- G Vision Homes Association - 1B Toll Gate Road Good, 5.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 August 2026 (assessment visit 21 May 2026). Quoted under the Open Government Licence.
Date of the assessment: 14, 15 June 2026.
Haresbrook Park Care Home provides accommodation and personal care to younger people, older people, people living with dementia and people with mental health condition. The service is registered to support up to 57 people; there were 53 people using the service at the time of the inspection.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The inspection was triggered by intelligence from a complainant about low staffing levels and lack of managerial support during weekends. At the last inspection the rating was requires improvement, at this inspection the rating remains requires improvement. At this inspection we found 2 breaches of legal regulations in relation to safe care and treatment and good governance.
Records related to the management of medicines were not always complete and up to date. Staff’s competencies in administration of medicines were assessed by a deputy manager. However, the deputy manager has not received any additional training on how to assess staff’s competencies in this area. During our visit we found some areas of the kitchen dirty, and some food items without open dates. Some window restrictors were not compliant.
There were discrepancies in people’s nutritional care plans, and staff were not always knowledgeable about people’s current nutritional needs. Some care plans and risk assessments were not always updated or provided contradictory information. While there were examples of good engagement and activities, these were not consistently tailored or meaningful for all residents.
The provider’s quality assurance and auditing systems were inconsistent and not always effective in detecting concerns.
The registered manager acted upon our feedback and updated care plans, risk assessments and electronic medication administration records (Emars). Face to face training has been booked for staff to improve staff understanding of people’s nutritional needs.
People were supported by staff that had been recruited safely. Staff understood the different types of abuse and knew how to report and record any concerns. Accidents and incidents were reviewed by the registered manager to identify any potential themes and trends to prevent the risk of incidents from happening again.
We observed staff interacting with people in a warm, caring and respectful way. All the staff we spoke with were kind and compassionate when speaking about the people they supported. The atmosphere in the home was friendly, and people told us they felt safe and happy living at Haresbrook Park Care Home.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to the governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 3 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 3 August 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sophie Dunlea
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 14 January 2023. Latest assessment published 3 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Haresbrook Park LimitedBrand: Capital Care Group
- Ownership type
- Organisation
- Companies House number
- 09272765 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Haresbrook Park Care Home provide nursing care?
- Yes. The Care Quality Commission lists Haresbrook Park Care Home as a care home with nursing.
- How many beds does Haresbrook Park Care Home have?
- The Care Quality Commission's register lists 57 beds at Haresbrook Park Care Home.
- When was Haresbrook Park Care Home last inspected?
- The Care Quality Commission's latest rating for Haresbrook Park Care Home was published on 3 August 2026.
- Who runs Haresbrook Park Care Home?
- Haresbrook Park Care Home is run by Haresbrook Park Limited.
- What is Haresbrook Park Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 3 August 2026.
Contact
- Phone
- 01584 811786
- Address
- Haresbrook Lane, Tenbury Wells, WR15 8FD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fairfield House (Good, 3.1 miles away) and Vision Homes Association - 1A Toll Gate Road (Good, 5.9 miles away).
Nearest care homes:
- G Fairfield House Good, 3.1 miles away
- RI Woofferton Residential Care Home Requires improvement, 4.1 miles away
- – Hagley Place Not yet rated, 5.6 miles away
- G Vision Homes Association - 1A Toll Gate Road Good, 5.9 miles away
- G Vision Homes Association - 1B Toll Gate Road Good, 5.9 miles away