Rugby Care Centre

We found the following examples of good practice ● The service was booking visitors in at a time that suited people and was spaced out to avoid potential infection transmission. Staff were assigned specifically to support visiting and areas where visitors had been in the building were cleaned in between visits. ● The home had several communal areas which they converted into lounge and activity spaces for small groups of people to use. This meant people could remain in small bubbles to socialise, eat and watch television to avoid them being socially isolated. ● The home had a large community garden. This was utilised for people to sit outside and still feel they were part of a community whilst safely following social distancing guidelines. ● The service appointed a dedicated lead to deal with all COVID-19 related issues and to oversee all testing of staff, people and visitors.

The five questions we ask about services and what we found