Buckingham Lodge
- Care home
- 64 beds
- No nursing
- Dementia care
- Registered since 2015
- Aylesbury, Buckinghamshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Inadequate to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
29 of 113
rated care homes in Buckinghamshire are rated Requires improvement, like this one.
Buckingham Lodge: inspection record
Rated Requires improvement in May 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Fremantle Trust - Buckingham Road (Good, 0.8 miles away) and Belgrave Lodge (Good, 0.8 miles away).
Nearest care homes:
- RI Lakeside Watermead Care Home Requires improvement, 0.6 miles away
- G The Fremantle Trust - Buckingham Road Good, 0.8 miles away
- G Belgrave Lodge Good, 0.8 miles away
- G Lewin House Good, 0.8 miles away
- G 4 Trinity Court Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 25 May 2022. Quoted under the Open Government Licence.
Buckingham Lodge is a residential care home providing the regulated activity accommodation for persons who require nursing or personal care to up to 64 people. The service provides support to older people and people with dementia. At the time of our inspection there were 30 people using the service.
Read the rest of CQC's summary
Buckingham Lodge is purpose built and accommodates people over three floors. Each unit has its own lounge, kitchenette, dining areas and bathrooms. Alongside this the service has a cinema room, hairdressers and family room. The ground floor unit provides care to people living with dementia, whilst the first floor supports people with residential and dementia care needs. At the time of the inspection two units were in use.
What inspectors found
People and their relatives were generally happy with the care. They told us staffing levels and communication with them had improved, although there was still some inconsistencies in staff due to agency use and access to activities for people. People and relatives commented "I am happy living here, the carers are all very nice and always very helpful," and "I am really pleased with Buckingham Lodge and can't speak highly enough of mum's care, it is second to none and the carers are all good."
Read the rest of CQC's summary
Risk to people were identified and mitigated, with staff aware of people's risks and how to support them. Systems were in place to safeguard people. However, infection control practices observed did not always mitigate the risks of cross infection. A recommendation has been made to improve practices.
Staff were suitably recruited with training and supervision of staff improved. The provider had been proactive in recruiting staff to provide consistent care to people. Staffing levels had improved with an isolated occasion where the staffing deemed required was not provided due to short notice sickness.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Improvements have been made with decision specific mental capacity assessments and best interest decisions in place. However, we have made a recommendation for the provider to work to best practice in their application of the Mental Capacity Act 2005 and ensure mental capacity assessments and best interest decisions are referred to in relation to the delivery of care.
Staff meeting minutes and email communication with relatives indicated that the service did not encourage negative feedback. This did not promote an open and honest culture to promote positive outcomes for people. We have made a recommendation to address this.
Auditing and monitoring of the service was taking place which enabled the provider to identify shortfalls in the service provided. Improvements have been made to records, however we have recommended further
improvements to ensure records are suitably maintained.
Questions to ask when you visit
- Safe was rated Requires improvement on 25 May 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 25 May 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Simon Meredith
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 25 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 30 of them in the South East. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire
Getting help from Buckinghamshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Buckinghamshire Council
- Ask for a care needs assessment
- Phone: 01296 383 204
- Support for carers
- Paying for care: Buckinghamshire Council
Checked on the council's website, November 2026.
Common questions
- Does Buckingham Lodge provide nursing care?
- No. The Care Quality Commission lists Buckingham Lodge as a care home without nursing.
- How many beds does Buckingham Lodge have?
- The Care Quality Commission's register lists 64 beds at Buckingham Lodge.
- When was Buckingham Lodge last inspected?
- The Care Quality Commission's latest rating for Buckingham Lodge was published on 25 May 2022.
- Who runs Buckingham Lodge?
- Buckingham Lodge is run by Anchor Hanover Group. It runs 131 services in England, 30 of them in the South East.
- What is Buckingham Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 25 May 2022.
Contact
- Phone
- 0300 123 7243
- Address
- Culpepper Close, Aylesbury, HP19 9DU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Fremantle Trust - Buckingham Road (Good, 0.8 miles away) and Belgrave Lodge (Good, 0.8 miles away).
Nearest care homes:
- RI Lakeside Watermead Care Home Requires improvement, 0.6 miles away
- G The Fremantle Trust - Buckingham Road Good, 0.8 miles away
- G Belgrave Lodge Good, 0.8 miles away
- G Lewin House Good, 0.8 miles away
- G 4 Trinity Court Good, 1 mile away