Harcourt Gardens Care Home
- Care home
- 115 beds
- Nursing care
- Dementia care
- Registered since 2024
- Harrogate, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in July 2026 under the previous provider, WT UK Opco 4 Limited.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
149 of 181
rated care homes in North Yorkshire are rated Good, like this one.
Harcourt Gardens Care Home: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Hyde Park House Outstanding, 0.1 miles away
- G Briardene Good, 0.1 miles away
- G 2 East Park Road Harrogate Good, 0.3 miles away
- G Granby Rose SDU Good, 0.3 miles away
- G The Granby Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 July 2026 (assessment visit 6 July 2026). Quoted under the Open Government Licence.
This inspection took place on 16 and 18 June 2026 and was carried out as part of our planned assessment programme to provide a first rating for this service. Harcourt Gardens Care Home has a dual registration with the Care Quality Commission (CQC) under 2 providers: Care UK Care Services Limited and WT UK Opco 4 Limited. The home is owned by WT UK Opco 4 Limited and operated by Care UK.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The service is a care home providing residential and nursing care for up to 115 people. At the time of inspection, 62 people were using the service, including people living with dementia, physical disabilities and sensory impairments.
Overall, people received good quality care from staff who were kind, responsive and generally understood their needs. Feedback from people, relatives and professionals was positive. We observed positive interactions between staff and people, and the environment was clean, safe and well maintained. Staff responded appropriately to changes in people’s needs, and referrals to healthcare professionals were made in a timely way.
However, governance systems were not consistently effective in ensuring care was delivered and recorded in line with best practice and legal requirements. We identified inconsistencies in care planning, particularly relating to Mental Capacity Act (MCA) processes, consent and end of life (EOL) planning. While these issues had been identified by the provider, they had not been fully embedded into practice at the time of inspection. This meant there was not always sufficient assurance that care was consistently lawful or person-centred.
We found examples where care was not consistently delivered in line with people’s preferences, including night-time routines. While these issues did not affect everyone, they demonstrated variability in people’s experiences and showed that systems were not always effective in ensuring care followed agreed plans.
The provider had taken steps to address these concerns, including implementing action plans and seeking external support. However, improvements were not fully embedded at the time of inspection.
The provider was in breach of the legal regulation relating to effective governance. Although systems and processes were in place to monitor the quality and safety of the service, these were not always effective in ensuring improvements were implemented and sustained, risks were mitigated, and records were complete and accurate.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated Requires Improvement.
This meant the management and leadership were inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of the legal regulation relating to effective governance, as systems and processes were not always effective in ensuring improvements were implemented and sustained, risks were mitigated, and records were complete and accurate.
Questions to ask when you visit
- Well-led was rated Requires improvement on 23 July 2026. Ask about changes in management and what has changed since the report.
- Ask what the new provider has changed since taking over.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care UK Care Services LimitedBrand: Care UK
- Ownership type
- Organisation
- Companies House number
- 02571516 (opens Companies House)
- Previous provider
-
- WT UK Opco 4 Limitedregistered
Care UK Care Services Limited runs 226 services in England, 14 of them in Yorkshire and the Humber. 59 are rated Good or Outstanding, 8 are rated Requires improvement or Inadequate and 159 have no rating yet.
Other services run by Care UK Care Services Limited
- O Collingwood Court Outstanding. Care home, North Tyneside, North East
- O Cuttlebrook Hall Outstanding. Care home, Oxfordshire, South East
- O Halecroft Grange Outstanding. Care home, Trafford, North West
- O Priors House Outstanding. Care home with nursing, Warwickshire, West Midlands
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Harcourt Gardens Care Home provide nursing care?
- Yes. The Care Quality Commission lists Harcourt Gardens Care Home as a care home with nursing.
- How many beds does Harcourt Gardens Care Home have?
- The Care Quality Commission's register lists 115 beds at Harcourt Gardens Care Home.
- When was Harcourt Gardens Care Home last inspected?
- The Care Quality Commission's latest rating for Harcourt Gardens Care Home was published on 23 July 2026.
- Who runs Harcourt Gardens Care Home?
- Harcourt Gardens Care Home is run by Care UK Care Services Limited. It runs 226 services in England, 14 of them in Yorkshire and the Humber.
- What is Harcourt Gardens Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 July 2026.
Contact
- Phone
- 01423 800349
- Address
- 6 Harcourt Road, Harrogate, HG1 5NL Map (opens Google Maps)
Compare nearby
- O Hyde Park House Outstanding, 0.1 miles away
- G Briardene Good, 0.1 miles away
- G 2 East Park Road Harrogate Good, 0.3 miles away
- G Granby Rose SDU Good, 0.3 miles away
- G The Granby Good, 0.3 miles away