Sherdley Manor

We found the following examples of good practice:

Face to face visits had been suspended to ensure residents and staff remained as safe as possible. However, the home was preparing for face to face visits in accordance with current guidance. People were able to keep in touch with their loved ones in other ways such as telephone calls and window visits.

Staff did not work at other homes and agency staff were only used in emergencies. Staff breaks were limited to two at any one time to reduce the risk of cross-infection.

The home was limited in space. There were areas for personal protective equipment (PPE) to be put on and removed safely. We saw staff wearing PPE correctly and maintaining social distancing where possible. We referred the home to guidance regarding specific designated areas for PPE and ways to enhance social distancing of residents.

Cleaning schedules at the home had been reviewed and enhanced. This included regular cleaning of frequently touched surfaces throughout the day. Clinical waste was managed safely and in line with the national guidance.

The home had a regular testing programme in place for staff and residents. A vaccination programme was also underway.

Further information is in the detailed findings below.

The five questions we ask about services and what we found